Customer Ratings & Reviews

Good value if you are shopping a lot there. Love the warranty on all items as long as you have membership.

This membership is a real value. The membership includes a 24-month Geek Squad Protection Plan for accidental damage on apple devices.

The membership is an exceptional purchase. It provides help when needed with your technical purchases. Items can be safely left for lengthy or short-term maintenance and then picked up when notified item is ready. Help is also available by phone for do-it-yourselfers.

It is a great membership It helped to use the geek squad and to Set up my lap top It eases my mind that I can get help easily

I use them very little but when I need them I've got them!

This is a great service. Saves money on purchase and they stand behind the products . Very helpful. Covers all products under warrant as long as you keep currently

This membership is a real good deal. Had 5 computers in to be reset. The Geek squad talked on the phone then determined a visit from a tech. Very kind and helpful.

Customer service was great , selection was great , sale price was great , GEEK SQUAD was great .

Love it as it’s better than going to Apple Store and a good price.

The membership is a real value. I love the peace of mind that everything is protected in one membership. Excellent customer service.

good deal. The teams have been very friendly and helpful.

This was the best plan that I could have brought for me and my family. I think everyone should have one

With this membership I don't have to worry about my new induction top stove, TV, computer or anything else that I purchase from Best Buy. The Geek Squad takes care of any problem.

Best Buy has a completely incompetent fraud protection system. They send an email that doesn't have their logo, asking you to call a number that doesn't appear on their website, so it looks fraudulent. The other thing that looks fraudulent is that all their fraud-related emails are set to disappear from your inbox after you read them. They give you 24 hours to respond to the email. If you don't, they block your name (not your credit card, your name) so you can't order anything, not even at their stores, for delivery at their stores. They don't even check with your credit card. To get the block removed, you have to find someone in their maze of a phone tree who actually understands the system and can contact the powers that remove the block. The department that removes the block is a secret that they don't communicate - not to their sales representative, not to their in-store staff, and certainly not to their customers. Once you find a person who knows something, they are great. Bottom line: 10 days, 6? phone calls, 2 trips to the store. Maybe after all that I might have now placed an order that I hope will work. They need to fix their horrible system and inform their people how it works.

I purchase quite a few devices and appliances from BestBuy and this makes so much sense if you do. It pays for itself on just a couple purchases.

It is 100% worth the price for exclusive deals, added protection for purchases,and maintenance on any electronic related devices. Best purchase to make at best buy!!

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

My BestBuy total membership is a sound investment. I use the GeekSquad portion quarterly to diagnose and clean up my desktop computer. The techs are easy to work with as well as knowledgeable. I plan to work onsite through the program for my Windows 11 upgrade.

Is really good this membership I love it. Thanks

saved a lot of money with this as I was having issues with my PC! Needed a new cooler and I had to only pay for the part and labor was free! Amazing buy!