Customer Ratings & Reviews

Great service and personal experience! Thank you for the experience with service department!

I have not use this feature, but I will in the near future !!!

They fixed the problem but now none of the saved logins work for any of the websites I need to access.

Really satisfied with the overall protection of my electronics with this Protection Plan

I love getting the extra support when I need it from the Geek Squad. They are the best

Totaly reccomend this stuff, its save me much more than cost !

I love total it basically pays for its self. Definitely recommend

I used this membership for 3 different computers already and I bought it less than a month ago. So far, it is working great for me.

Great value, per Geek Squad coverage and continuing peace of mind, thanks!

Very professional, accessible and technically relevant

amazing product if your concerned for you devices!

The Geek Squad did and excellent job cleaning my computer of multiple virises and malware. They completed the job ahead of schedule which was highly appreciated.

Jaydon, the geek squad rep was very helpful giving me all the information about the membership. It made perfect sense to get the total membership!

Been member for 2 years now going onto third, easily the best purchase I couldve made, im pretty sure the plan has paid itself off with all the savings and its definelty save a couple of my devices 10/10 would reccomend

Have had great success with the Total membership. Knowledgeable agents readily available and can jump onto my computer remotely to fix my issues. Great value plus offers discounts to purchases and covers in-store Geek assists. Automatically renews my Webroot each year so I have no lapse in coverage. Totally satisfied with Total membership.

We are very pleased with the support team helping us to navigate the smart tv. Had a problem with the sony tv and the geek team connected us to sony.

Happy ..as they were able to save my important info and put in from my broke (black screen) computer to my new purchase ! Also peace of mind

Great product. Planning to purchase the dryer soon.

I have recouped my membership fee in the services I have received. Setting up new products is a breeze with their service and I love have easy access to the Geek Squad. They saved my sanity when I found I had been scammed and was locked out of my computer. I purchased a new laptop and Jeff was extremely helpful in setting in up for me and then wiping my old laptop so I could give it to my grandson. I have used the phone service when I needed help with my tv. I pick Best Buy for my any new product because I know they will provide my support and service when I need it.

I have not actually used this service as yet; but I am definitely enjoying the piece of mind knowing I have someone I can rely on when the time arises.