Customer Ratings & Reviews

The best service and price that I had in a long time, very friendly willing to listen and take care of the problem I was having, and when I got it it was just like it was when it was brand new Thank you very much

With as many products as I buy yearly I'm happy to have this protection that is provided to me with my Total Tech Membership. I especially enjoy the help I get from Geek Squad and the 2 year protection or Apple Care+ I get on my products while having this memberships.

FOR $179.99 ANNUALLY, THIS IS THE BEST PROTECTION ANYONE WHO OWNS A COMPUTER CAN HAVE. ONE TRIP TO THE GEEK SQUAD WOULD COST WAY OVER $179.99!!!! YOU WOULD BE CRAZY NOT TO BUY IT, THE BEST INSURANCE YOU CAN HAVE FOR YOOT COMPUTER!

Having faced a crisis on a PC repair I weighed the options of what it would cost without the warranty versus the membership and it was a simple decision to go forward. I'm glad I did. I just used the geek squad for the very first time and they did an extraordinary job repairing a precious business asset that had been corrupted via updates. I'm looking forward to use the membership for other reasons now but in retrospect I'm happy I'm a member.

Amazing opportunity. I have a device that is covered for an entire year. I am a college student so this will cover any damages. I won't have to pay unnecessary damages if anything occurs.

Look, if you shop at Best Buy. You Best Buy the Membership! You cover your car, home and boats. Why wouldn't you cover all your electronics?! The Geek Squad staff is welcoming and they explain the process from start to finish.

Absolutely worth it in my opinion and I have recommended the membership to several friends of mine who are either getting a new apartment or are gamers, this membership has helped me a lot and almost in the first month, I had already gotten a lot of savings, I hope they keep this membership going & keep updating it with more benefits.

Erin Andrews is an asset to the squad. She is friendly, helpful and explained the membership, etc. so I could understand. I do love the Apple support and geek squad availability. Thanks!

After years of resisting and claiming I can do it myself, I relented and purchased a My Best Buy Total to help set up a new laptop. I worked with three members of the Almaden Best Buy Geek Squad. Excellent service, advice, and most importantly, explanations and patience. Unless you're a hardware and software expert, this is a great investment in personal sanity!

Getting the membership means every time I buy something I don’t have to think about getting the extra warranty and cover my investment. It comes automatically with the membership. It can’t be better than that.

The Geek Squad team is super! Professional, friendly, knowledgeable, and very helpful. The My Best Buy Total membership made it easy to get service, technical support and to save money.

So far, I like it. I haven't had the chance to see everything it covers, but I hope to. I didn't even know that they offered home service so I'm looking forward to trying that out soon.

Our Membership has saved us hundreds of dollars and time. Best investment we’ve made. It’s peace of mind knowing it’s easy to schedule appointment’s and the technicians are always very pleasant and helpful.

I love Best Buy. I love its total membership plan. I buy all my appliances all my electronics from Best Buy pacifically for the membership and his plan wouldn’t have it any other way.!

Some of the systems were down and I was able to get the full support while I was there. He told me how to load the new Microsoft Office software at home. May come back to the store for additional support as I have 10 months left on my membership.

I absolutely love having the membership. I have to admit I haven’t had much use of its full potential but for the features and amenities it’s awesome! I tell everyone they need it!!!!

Best Buy membership is totally worth it! The exclusive deals, extended return period, and free delivery make shopping super convenient. Customer service is always responsive and helpful. Great value for anyone who shops tech regularly!

This is a great value. We bought 2 new laptops to replace our old one. Had the software added to both laptops. Bought a new thumb drive. So we can update a laptop when we get to our second location. No more need to keep bringing laptop from location to location.

I would recommend this for anyone who needs help troubleshooting any computer problem. I have used this service multiple times for printer issues and computer issues. Thanks to the help I received my computer was cleared of potential scammers getting access to my personal data. This is the best value I could have purchased for computer issues.

I love it! Being a member has saved me a lot of money and aggravation. It has fixed my computer, helped with the software, set up my Apple Watch, paired my air pods with my iphone, and more. Geek Squad always a available.