Customer Ratings & Reviews

This membership is worth it to us older folks who didn’t grow up with computers! I’ve already used their services multiple times and will likely use them more! It’s easy to get an appointment and they answer all my questions. I’ve gone into the store for assistance, as well as used them by phone. Excellent service both ways!

Geek squad did a great job setting up my laptops and iPhone.

I love the that I can have protection on all my purchases for 2 years. Great plan, great value, Geek Squad is awesome and the additional perks, such as DEALS are a plus.

Sales people are professional and courteous. The laptop is awesome as expected. Lots of horsepower.

This membership has saved me a few hundred so far in just a few months. I will make sure we keep this membership with a large family and multiple businesses.

I’m a “mature” lady who purchased the Total Membership with a ‘side eye’. But-I’ve been in contact with the dedicated team. Wow! They have been so helpful.

This membership has and will save me so much money because it’s basically a nonstop warranty on everything I buy .

Great service and support. This product gives me the worry free security and confidence in all products I purchase from Best Buy.

Wonderful for Peace of Mind. It is a must with your purchase.

It is logical to purchase this because eventually you'll encounter a repair or corruption cleaning which alone will cost probably more than the membership costs. I'd hit it.

Purchased a new fridge & wanted a warranty & for that price s full geek membership included for one year & appliance term 2 years. Good deal for the price.

This most definitely came in handy. Don’t think I could’ve went them without it.

I think it's worth it. My favorite thing about the membership at Best Buy is the ease of mind of having a warranty. I don't have to worry about whether I have one, or fumble to find the paperwork. Anytime I've needed to use it, service has been terrific. Customer Service is essential. Also the rewards are excellent and the products available are reliable in quality, unlike what's available at most retailers. Shipping is always quick and reliable too.

Too many visits to buy, start up computer, Geek Squad was GREAT!

Love our unlimited greek support ❤️ & being a member offers other perks as well.

So many good things about the Total Tech membership. If you own many electronic devices for personal or business, you need this. Geek Squad has been especially helpful with problems of all sorts. Since I only buy from Best Buy, it is an easy choice every year

A lot of benefits crammed into a reasonable price.

Total is pretty good. I just wish Best Buy itself had more options sometimes. That being said I’ve gotten some good deals via their Total member pricing and the default two year coverage on every item is a nice bonus. Certainly not for everyone though, you really need to buy a lot of tech or games to get your value out of it. If you do that though it’s a nice program and of the two years I’ve had it it’s been pretty good.

I happy to renew my membership it has been a life saver for me with my business and personal items.

My laptop needed a good cleaning. I was grateful for the repair. My laptop is good as new.