Customer Ratings & Reviews

So glad I did purchase this, or I wouldn't have been able to get the Microsoft Office correct one installed.

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

this is the best by far is to get the membership and you will recieve alerts on new products and savings for your next purchase

Unlimited geek squad on all of my purchases! Best deal ever!

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

Taking away some services is kind of lame. Best buy is also somewhat limited in what it can actually service. When buying something like a headset or mouse, you're really buying a replacement plan, not a repair plan. That can be a little annoying if the product is no longer available for an in-kind replacement, but the value is decent for frequent buyers.

Very good Everyone has a good mobile phone. I am very happy.

Great support. Staff was great at answering questions about different laptops

Have had great success with the Total membership. Knowledgeable agents readily available and can jump onto my computer remotely to fix my issues. Great value plus offers discounts to purchases and covers in-store Geek assists. Automatically renews my Webroot each year so I have no lapse in coverage. Totally satisfied with Total membership.

Excellent item,My son is happy with his new gaming device; all the parts he bought work perfectly.

This membership is a great value. I have used several times and for the value it has saved me several times. Great value and worth it.

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure

For all it covers it’s awesome and worth the money

A lot of benefits for the money! Feel relieved that i know Best Buy is there to help me.

Peace of mind in knowing things are covered if something stops working. It was also nice in that it covered the dryer installation cost.

Had all programs transferred from old computer to the new computer i bought.Also had my backup computer serviced,both are working great

I was having trouble with my computer not working and I took it to best buy and I got the membership and they diagnosed the problem and fixed it for no additional cost all I had to pay for was the new part bc I bought it from a 3rd party

This membership is a great value and the access to the Geek Squad services is priceless.

Totally be worth it to be a Best Buy “total” member, thank you for the great service!!!!

Geek Squad support is great! I'm glad I signed up.