Customer Ratings & Reviews

Amazing Best Buy. Thanks for always being professional

Happy ..as they were able to save my important info and put in from my broke (black screen) computer to my new purchase ! Also peace of mind

I love having my membership because they are all way willing to help you out with any questions or concerns you have about any specific item you are looking for

Amazing service they had it done in like a week and a half would definitely come back

Great! Love the response I got from the team on delivering the TV's to my house before a big football weekend. Shout out to that whole crew that made it happen.

I cherish the geek squad assistance. Also appreciate the extended returb time.

I am a new card member at Best Buy. And I must say, that I totally Love the “My Best Buy Total Membership. I have a newly College Student @ UCSD and before gradating High School. her MAC Book Was stolen. So I had to purchase a new one. Thanks to This Membership, I can add anything she needs interest free and all the perks that come with it. There was no way I could say NO! It is affordable and well worth it. And My Daughter reaps all the benefits!! Love It Barbara Thomas

Yesterday I was so excited I was a member of the Geek squid. I went into the Santana Row store with my computer. I got a message on my computer that I was unauthenticated. They didn't know what that was and they couldn't help me. I'm still looking for someone who can help!

I have had Best Buy Total for atleast 4 years. I wouldnot be without it. It has paid for itself Over and over. It ads time to you protection when you buy like my microwave up to 2 years. You get a little more time extension to return a product.

Have been a Geek Squad member for many years and it serves me well

This membership is a real value, perfect choice and happy to deal with

Glad to have the protection plan. Local Geek Squad did an excellent job setting up the computer and glad to know they are there if I need assistance.

Too early to assess. If I need more characters let me not be in error. Only time will tell if this was a good decision, ask me again later.

The help service they provide is very good. They treated me courteously to repair my computer

Excellent store, really good prices, excellent services

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Excellent services and excellent staff. Good at walking you through things. Membership paid for itself after the amount of uses I got. Definitely worth it if you need something fixed >1/year.

This membership is a great value. The discounts alone are worth it, and the unlimited Geek Squad support has saved us more than once. We love the extra protection and knowing we’re covered if anything goes wrong!

Highly recommend if you are purchasing a TV, appliance or a computer. Getting the warrenty as well as price matching helps… plus the service is great!

The features this membership offers are great for your electronic purchases