Customer Ratings & Reviews

Excellent store, really good prices, excellent services

Excellent services and excellent staff. Good at walking you through things. Membership paid for itself after the amount of uses I got. Definitely worth it if you need something fixed >1/year.

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This membership is a great value. The discounts alone are worth it, and the unlimited Geek Squad support has saved us more than once. We love the extra protection and knowing we’re covered if anything goes wrong!

Highly recommend if you are purchasing a TV, appliance or a computer. Getting the warrenty as well as price matching helps… plus the service is great!

The live chat is all I've used so far. The employees that I've spoken to were incredibly patient and polite. I understand that it's not their fault that the information just isn't there for them to answer me fully. It's still annoying that when I've been asking for details on my delivery, I get the answer of "somewhere between now and Christmas." My order has been delayed twice now. I just want my laptop. I'll give a more accurate answer on the service when I actually have a chance to use it.

Excellent help setting up I pad. The young lady at the desk was really helpful and very nice about my lack of technical knowledge.

The membership is a good value should something go wrong with your equipment. The Geek Squad help is worth the price alone.

The features this membership offers are great for your electronic purchases

It was nice it helped me out with geek squad that's all.

So thankful to have obtained this privilege at Best Buy

Great service and personal experience! Thank you for the experience with service department!

This laptop is great and works great and so far it works

Great for small business start ups great customer service and reliability with good warranty. Highly recommend!

If you plan to buy apple products, this membership is great because you get Apple Care plus all of the Best Buy benefits.

It’s a needed service if you have any digital equipment.

Really satisfied with the overall protection of my electronics with this Protection Plan

I love getting the extra support when I need it from the Geek Squad. They are the best

Super happy with the service they provided. Fixed my issue with both of my laptops.

Must have! This has saved my buns on multiple occasions now. Good perks, warranties and protections. GET IT