Customer Ratings & Reviews

It’s a needed service if you have any digital equipment.

I love getting the extra support when I need it from the Geek Squad. They are the best

Super happy with the service they provided. Fixed my issue with both of my laptops.

Must have! This has saved my buns on multiple occasions now. Good perks, warranties and protections. GET IT

Have been a total member for years. Great service with no worries about anything.

Happy with best buy service and products. Will purchase more in the future

Have not used benefits yet but anticipate receiving value as needed.

I love getting a 2 year Apple Care warranty with all apple products from my Best Buy Total membership. It's worth it just for the warranty.

I love knowing that all my purchases are protected

I like that I have free shipping. I recently ordered an accessory for my laptop and had free shipping. So far I've been very happy with my Best Buy Total membership.

The straps do not have adjustments good enough to fit the head well. It keeps the back strap too high on the head for a good tightening for the eyes. The velcro adjustment has to be used with the left hand . A bit awkward for right handed people. The eye protection is very large so it seems to let light in that one would rather not have. It can only be used sitting streight up with the head tilted up slightly or laying down with the head back in order to have enough air to breathe. I personally did not like the pulsing vibrations. I was able to use the continuous vibration. I have not used it enough to see the skin difference, I am hoping for the best.

The microwave is easy to use and the set is only about 2 minutes.

I love the deals I get with the membership. It’s not the same without.

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Member prices are better than if you don’t have this.

My experience with Total Membership has had ups and downs. After two years of useful benefits, the Citibank group sent me an unwanted VISA card.Without my consent, the bank cancelled my "Store Card which I had had gor over 30 years.That action voided my warranties on a new computer and Brother Printer. Ir took three weeks to get our Total Membership reinstated. Best Buy needs to communicate with Citibank when customer benefits are on the line. We choose to maintain this plan.

Best buy credit card is excellent for everyone and i recommend it for one in America irrespective of your color ethnicity or religious beliefs

The best part is the additional protection received on what we purchase. Peace of mind! We also appreciate the annual PC checkup.

Great value, per Geek Squad coverage and continuing peace of mind, thanks!

I have been very very happy with the A+ service I have received from the Geek Squad. I have been a member for several years and have been so happy with the service.