Customer Ratings & Reviews

membership gives me peace of mind that all my future products are protected instead of having to get individual protection for each item and consider if the cost is worth it or not.

With the advanced technology that has dominated our lives, it's important to have a good tech support system in place. I built my Rizen 5 with an AMD A5 processor. It constantly needs attention with drivers and such that the guys and girls at Best Buy are able to fine-tune my system. I couldn't be happier with their work. Good job, everyone!!!!

saved a lot of money with this as I was having issues with my PC! Needed a new cooler and I had to only pay for the part and labor was free! Amazing buy!

Haven’t had to use it yet - nice to have if needed.

The Squad did a fantastic job! Explain all details

I'm almost done renovating my house, so now I'm upgrading my electronics and general entertainment features. The Best Buy Total membership has allowed me to save massively with discounts, and the other perks don't hurt either!

I am loving my total protect membership...and all the devices that it covers wish I would have done it sooner

Although Best Buy has done me wrong on several occassions with shipping and customer service, I love the total tech membership because it covers my apple care at no cost. So not only do I wait for the device to go on sale, but then I also don’t have the extra cost of apple care. You might think that it doesn’t add up but in this house where every device is an Apple tech product, I’m making out so well. And of course all the other perks of the package came in handy when we installed our speakers and theatre system.

I purchase quite a few devices and appliances from BestBuy and this makes so much sense if you do. It pays for itself on just a couple purchases.

Total membership is an excellent choice for saving on apple products I think.

I should have been done this. It would have saved me hundreds of dollars.

This membership is a real value. The membership includes a 24-month Geek Squad Protection Plan for accidental damage on apple devices.

Received Excellent customer service by the Geek team

I have a the Total Membership since January of 2019 I have had some of the best technicians come to my home and help me. I will always be a total member.

Easy and convenient card to use Highly recommended

I have concerns because it is expensive and some of the attractive services have been changed and require additional cost. However, I wouldn’t be without it. If you have a problem, they can quickly resolve it through repair or replacement. I highly recommend getting this extra protection.

This membership is great i use for all odmy products

Technology is so all consuming these days it's great to have a resource you can rely on to help you out. Thanks Best Buy and Geek squad for your help.

WE are very happy geek squad is included with the membership.

I love this membership. It's a very good membership, especially if you don't know how to put a computer together. my mom and I took our old computer. Apart and it was hard to put it back together. We couldn't do that, but the membership the Best Buy total membership came in handy to fix that and all we had to do was bring the computers to them do it and they did it in 24 hours.