Customer Ratings & Reviews

I can't live without this. I can make an appointment in a couple days to come in with a family member, and we get the help we need on our devices. They have a great team.

The Membership is good, but the agent was rude when I picked up my computer. I did not remember the color of my computer, and it took them a long time to find it. And when I want to make sure it work. he said my 20 minutes were up. This was the 2nd time that I brought in the computer, and the 1st time they told me it was good, but it was not. I am in a customer service business and would never treat a customer loke that/

I love my Best Buy card, and no interest it makes it possible for me to purchase items with no issue knowing I will be good and not be in a cycle of owing money. Planning to one day buy a house and will definitely be using my card to make all my big items purchases.

Total Tech is the best extended warranty I've ever used! The program is very easy to use and is always honored. I've benefited several times more than the plan cost. I highly recommend Total Tech for every Best buy purchase!

The mouse is an excellent tool for enhancing productivity. Using it for work allows for greater ease and precision when navigating through various tasks. It significantly reduces the strain on my hand, making it much easier to move around on the screen without experiencing fatigue. This comfort and efficiency contribute to a more enjoyable and effective work experience overall.

Being a member allows me to keep up safely with technology and so much more. I like appliance shopping as well and there are discounts for service if you are a BestBuy member. So, membership helps all the way around with very knowledgeable workers as well as expedient service. Thanks

I had a great experience shopping at the Best Buy in Port Richey. The staff was friendly, helpful, and patient in answering all my questions. The store was well-organized, and it was easy to find what I needed. Checkout was quick and smooth, and my purchase has been working perfectly so far. I’d definitely come back here for future purchases and recommend this location to others.

I have used this membership for 6 years or so and I have always hadthe need for it a couple times a year. The Geek Squad has always been very helpful and quick to fix my needs on every occasion. Money well spent!!

This Total membership is a good value. Already I have gotten wonderful help at two different appointments with the Geek Squad, no charge because of this membership. No doubt there will be more.

This membership has been a lifesaver. I did not understand anything about what was going on with my laptop and it was explained thoroughly. It is also saving me money!!

I have bought all my Big TVs and computers at My Best Buy and would never go anywhere else but Geek Squad for my Computers and phones. Keep them healthy on a regular schedule so you work with confidence. Smart, friendly experts.

I was prompted for this review in my Best Buy profile, where it also mentioned the review counts as a sweepstakes entry (for a relatively modest prize). Regardless, my rating for the Best Buy Total membership is 5 stars. I've worked in electronics for years, and know how to repair things. But consumer electronics are not amenable to repair (i.e. parts are hard to source, and disassembly & reassembly are often very time consuming, and not always intended for repair). While I disliked purchasing warranties for many years, in many cases it has simply become necessary today. Honestly, for the price, you'll have to decide your annual electronics purchase amount, in dollars per year, spread over two years, and determine is the warranty is worthwhile. A single TV or laptop purchase might justify the warranty. I wish it would carry into a third year (I think most devices only are covered for two years?) On the other hand, it extends the return window. I've only made two Best Buy warranty claims in 12 years (preceding the offering of this warranty program), but Best Buy mades it very easy to obtain a replacement for those two issues. If you're planning to purchase at least one 'big-ticket' item, consider it. Two big-ticket items, it starts becoming a really good idea.

I signed up for Best Buy’s Total Plan, and it’s been completely worth it. The biggest benefit for me has been the extended warranty and protection. it gives me peace of mind knowing my devices are covered beyond the manufacturer’s warranty. On top of that, the free Geek Squad support is super helpful. Anytime I’ve had a question or needed help setting something up, I’ve been able to get quick and reliable assistance.

I can’t say enough good things about the Best Buy Total Rewards plan! One of the best benefits is not needing to buy separate insurance for future purchases—it’s already taken care of. My Samsung Watch Ultra was fully covered under the plan, and the experience was smooth and hassle-free. Knowing that my purchase was protected without the extra cost of insurance gave me real peace of mind. I’m also planning to buy a new TV soon, and I’m already looking forward to enjoying that same level of coverage and convenience. The Total Rewards plan has absolutely made me a more confident and loyal Best Buy customer. Highly recommend it to anyone looking for value, protection, and reliability all in one place!

I am overall pleased with the total membership plan but it was much better for me when appliance delivery was included. I do like the extended warranties.

Awesome way to save and stay in the now. There always something new coming out and with this membership it gives me promotions that I can use towards my next purchase.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

I have been pleasantly surprised by the customer service that is available and how helpful the staff have been over chat. But what most surprised me was that the deals that are offered being a member are outstanding. I found something I was looking for that was significantly more affordable as a result of being a member. Simply put, I am grateful.

Rating: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership is a game-changer for anyone seeking an elevated and rewarding shopping experience. As a devoted customer, I have found this membership to be an invaluable asset, offering a host of benefits that go beyond the standard retail relationship. Exclusive Discounts and Rewards: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership stands out for its exclusive discounts and rewards, making every purchase a more cost-effective and satisfying experience. Members enjoy access to special pricing, early access to sales, and tailored promotions, ensuring that they get the best value for their money. Enhanced Points System: ⭐⭐⭐⭐⭐ (5/5) The enhanced points system is a key highlight of the My Best Buy Total™ Membership. Members earn points on every purchase, and these points can be redeemed for discounts on future transactions. The tiered membership structure ensures that as you accumulate points, you unlock even more lucrative rewards, creating a cycle of savings and benefits. Free Shipping and Extended Returns: ⭐⭐⭐⭐⭐ (5/5) The convenience of free shipping on eligible purchases is a significant perk that enhances the overall shopping experience. My Best Buy Total™ Membership also extends the window for returns, providing members with extra flexibility and peace of mind when making purchasing decisions. Dedicated Customer Support: ⭐⭐⭐⭐⭐ (5/5) The My Best Buy Total™ Membership includes access to dedicated customer support, ensuring that members receive prompt and personalized assistance with any inquiries or concerns. The elevated level of customer service adds a layer of convenience and satisfaction, making the membership truly valuable. Tech Support and Protection Plans: ⭐⭐⭐⭐⭐ (5/5) For tech enthusiasts, the inclusion of tech support and protection plans within the membership is a significant advantage. Members can receive expert assistance with their tech products, and the added protection plans contribute to the longevity and reliability of their purchases. Early Access to Sales and Events: ⭐⭐⭐⭐⭐ (5/5) Being among the first to access sales, events, and exclusive product launches is a privilege that My Best Buy Total™ Membership bestows upon its members. This early access not only adds an element of excitement but also ensures that members have the first pick of the latest and greatest offerings. Conclusion: The My Best Buy Total™ Membership is a must-have for anyone who values a premium shopping experience. Its array of exclusive discounts, enhanced points system, free shipping, extended returns, dedicated customer support, tech assistance, and early access to sales create a comprehensive package that enhances the overall retail journey. Whether you're a tech enthusiast, a frequent shopper, or someone who appreciates personalized service, the My Best Buy Total™ Membership is an investment that consistently delivers on its promise of a more rewarding and satisfying shopping experience. Highly recommended for those seeking the pinnacle of customer-centric retail memberships.

I thought this membership was a great value. It covers the damages to my Macbook and offers assistance if there are any technical issues and it was half the price of Apple+. I havent had to use it so far and I hope I never do but I'm happy with it.