Customer Ratings & Reviews

I am so thankful to have "My Best Buy Total" membership as it has saved me when my phone was no longer usable. They were helpful and efficient with getting my replacement.

Simply put . Nothing short of amazing it gives the best insurance for electronics around

Excellent service. Nice to know we have trustworthy resources to assist & support all our electronics. Thanks

I really liked the help of your computer techs . They were very kind , and did not talk down to me .

This membership is a great value for wonderful service.

I didn't have this when one of my first laptops crashed, and I lost pretty much everything on the device. But, Geek Squad got me a back-up device and the insurance afforded by the Membership, which has provided me with a feeling of security. Especially with student loans and rent to pay. Tech can be integral to the day and thus can be very stress-inducing if/when it doesn't work. Now, I don't worry about the tech not working AND the financial ramifications when that's the case, I just think: pivot the schedule and device. The Geek Squad has me covered and will get me back up and running easy peasy. It's not a big deal. Way better than what it was with my first crash. I am very thankful for the Membership.

good deal. The teams have been very friendly and helpful.

Used this right away Saved $$ You can too I used it to but my new laptop

Excellent service with geek squad. Great for keeping all your devices up to date and enhancing your user experience.

Get everything that you need and more under 1 umbrella.

The membership for a total tech was great while I had it for the first year. I was able to have Geek Squad upgrade a couple of my computers ram which was really helpful.

Very good product and works very well as designed. Definitely recommend this otem

The support is great and I'm so happy we joined- it's a great value!

should take the choice of regardless as if u pc is not new but of aid it can support well

If you have different electronics or appliances from Best Buy definitely this is the Membership you must have. Is a peace of mind and you get access to special deals, prices, coverage that save a lot of money on the long run. We have it and have used it various times and Best Buy always honor and provide immediate service/repair/exchange if needed. The price is not cheaper but again the benefits that you receive compensate enormously.

Wonderful service to have especially if you have kids and have multiple computers around the house. It helps to save alot of money when it comes to quick fixes and downloads.

Great membership! I would get all my electronics from Best Buy :)

This membership has been worth more than its weight in gold. We purchased a new wall oven at Best Buy and due to our membership, the delivery, installation and removal of the old oven cost us nothing beyond the initial cost of the new oven. We have had numerous problems with our laptop due to fraudulent activities, a recent scam, the need to purge the computer, the crash of the hard drive and replacement of a new one, setting up our sound bar and configuring our devices and apps to be in accord with internet provider, solving disconnection problems caused by a new housekeeper, cleaning out the port to my iPad so that it could be charged, to name most, but not all of our recent experiences where we called upon Geek Squad to come to our aid. They always did and within a very reasonable amount of time. Each member of the Geek Squad who has helped us and solved our problems has been very pleasant, resourceful, quick to diagnose and solve the problems and respectful even when they could have laughed at our ignorance.

The staff were so helpful, kind, and patient. I am not tech educated, but the staff explained things in terms i undertood.

it is a very valuble esse on our minds to use tis easy , helpful service. we have used it several times.worth every penney.