Customer Ratings & Reviews

I can't say enough about My Best Buy Total membership. I've had it in various name-forms for 13 years now. It has saved me a lot of headaches in fixing my devices. I have geek squad come on remotely every two months for a pc-tune up which keeps me running in top form. And it's super helpful for aiding my 'senior' dad who has troubles with anything techy. Geek squad is there to the rescue. Also nice that they cover all my devices in my household. With 4 adult folks living here, all with multiple devices, it's been a lifesaver. The first thing I tell folks when they ask me for tech help is to invest in the Best Buy plan. It's the best investment you can make for your sanity.

I don't always need these but with a pair of new AirPods and a new laptop: it has already paid for itself by avoiding the more costly Apple Care and Geek Squad cost if we didn't have it.

Great value especially if you're buying a handful of tech for gaming, work, or school with easy returns or refunds and every single item coming with a warranty.

It is a relief to have Best Buy Total Membership in case anything happens to my computer or if I need help installing a new program. Geek squad is there to help.

A no brainer for anyone making more than one tech purchase per year. The 2 years of free Applecare on my new watch and 2 years of warranty on my ROG Ally X alone pays for the membership.

My Best Buy Total membership is EVERYTHING!!! Everyone in my house has a pc, laptop, tablet, phone... The list goes on and on. The BBT covers all repairs. I've been a member for several years and it's well worth the price since one pc repair can cost more than the membership itself!

The my Best Buy total membership is an easy pick up for me, the benefits included are truly going to save you money in the long run as well as the security of knowing your products are protected.

Came here for Christmas gifts and was helped by Santiago. He was very knowledgeable and made sure that we received the sale price. He helped every step of the way! Would come back again... Read more

I brought my computer in and thought it was going to cost me and take me forever to get it fixed. In the middle of a move it was stressful. The best buy crew were awesome and got my computer up and running with no problem.

I cannot recommend this enough. It saved my but numerous times. From returns, installs and geeksquad help. This is a need not a want. If you do any type of tech stuff or need help. Here it is.

It was worth the purchase price considering that I needed help switching data from one computer to the new one and had issues setting the new computer up once I got home. I was able to access help remotely through Greek Squad.

Chose the membership after comparing the other warranty options. Value seemed better than the other options. Although I have not used it at this time, it does provide me some reassurance that if anything goes wrong with my appliance, it will be replaced.

This is actually a very good service, nice to know that everything I buy here is covered. I wish it wasn’t capped at two years, I had to buy extended apple care for my Macboom Air BUT it’s lasted 5 years.

This membership is great. The membership gives me peace if mind whenever I head into Best Buy to make a purchase, I know I am going to receive the best value on everything I buy. My Best Buy even helped keep the cost down when I had my computer fixed. Thank you Best Buy!!

I enjoy having this membership, just the extras like geek swuad support and warranties that come with it seem beneficial. I also like the the exclusive deals available to total members

This is great as it provides you with guarantee for all purchases and the service has been excellent! For the full year Best Buy has never let me down either by getting great customer service in the store or by chat or by phone the team have been fantastic. I would love to renew but $180 is quite expensive. I’m still contemplating renewal but I cannot fault this membership and service.

I had several issues with my laptop the first year that bought a total tech subscription. I had to go in the a physical store location several times to have Geek Squad solve the problems they were so helpful each time and so I renewed my subscription the following year for peace of mind, even though I haven't had an issues. One time I had an on-going issue with connecting to any Wi-Fi source and someone from the total tech team was able to restore the issue remotely. I didn't even have to go into the store. They were very professional and resolved all my tech issues.

If you shop at best buy very often or if you have a business where most of your expenses go on electronics, i definitely recommend this membership!! Overall very worth it and good deals all year round!

Signed up for this when I bought a new computer which was not on sale at the time. Don’t usually buy add-ons like this but the salesman said if the price of the computer dropped within 60 days, this membership would give me the sale price. Sure enough the next month this model went on sale and I saved $300.

Review of My Best Buy Total Membership Account Benefits As an avid customer of Best Buy, I have been enjoying the benefits of my Total Membership Account, which offers an impressive range of services that enhance my shopping experience while providing exceptional value. 1. Countless Discounts: One of the most significant benefits of the membership is access to numerous discounts on a wide range of products. This not only helps save money but also allows me to access premium products at much more affordable prices, adding considerable value to the membership. 2. Amazing Customer Service: The membership includes dedicated customer service that ensures all my needs and queries are addressed promptly and efficiently. Having access to responsive and knowledgeable service representatives enhances the overall shopping experience, making each interaction with Best Buy smooth and satisfactory. 3. Fast and Efficient Processes: Another key benefit is the expedited processing of orders and services. This means less waiting time and quicker resolutions, allowing me to enjoy my purchases without unnecessary delays. Overall, the benefits provided by the Best Buy Total Membership truly stand out and make every shopping trip to Best Buy worthwhile. Chance to Win a Gift Card Additionally, the opportunity to win a gift card simply by reviewing these benefits is a delightful incentive, providing even more reasons to appreciate this membership. I look forward to continued savings and fantastic customer experiences with Best Buy. I highly recommend anyone frequently shopping at Best Buy consider joining the Total Membership to enjoy these valuable advantages.