Customer Ratings & Reviews

Worth every penny! I would recommend this to anyone who has a small company or works in IT. Even though I have the skill to do, it helps me manage my time running the business and knowing that they do a top notch job.

This has been a fantastic product. It's worth It's weight in gold. The amount of money i've saved as a result of this product is insurmountable. I highly recommend it.

I have had to have 2 older laptops backed up to portable hard drives. I have had to send out a 4 year old damaged computer and an old insertable hard drive to see if any data could be captured. I had to pay for the shipping to & from. I was able to recycle a much older laptop at the Best Buy store. I still have to ask about recycling the damaged laptop. I would have been given a discount if I went ahead with recovery and repair of my damage computer, but instead bought a new computer. I received some discount when buying a new laptop and another portable hard drive. I have also received answers to several questions about my computers and what could be done or not done. So, in the past month I have received a great deal of value with the Total Protection Package which I only used maybe once a year several years ago.

I Love feeling like I'm protected when my computer is backed up. This membership, I feel has already paid for itself. Geek squad is awesome and very knowledgeable.

I purchased the Best buy total membership. You can use it to have your computer checked or worked on at no extra cost to you. My computer hard drive died, they put a new one in and formatted it with Windows 11 at no extra cost to me. Best buy geek squad does a great job. I would highly recommend this program.

The best thing I have purchased this year. You will be glad you purchased the membership if you experience problems with your computer like I have you have the geeks to help you. For a full year they will help no matter your issue or problem.

Bought a new computer and wanted to transfer the info from my old computer but am computer inept so wanted to have it done for me. By getting the Total membership it cost me nothing and I have continuing help for the next year. Already paid for itself! Thanks!!

I really appreciated the geek squad in transferring data from my old computer to a newly purchased computer. The Best Buy membership really came through with this service.

The membership is a peace of mind. I’ve only used it once and the experience was amazing. I had no issues with using at any given moment. Much appreciated

Membership is wonderful, full of exciting new items and different ways ti save money. Very easy app to use to see and take care of your account. I love it.

We love Best Buy. We are not tech people, so it is great to be able to count on your staff to give informed and professional guidance

The Geek Squad is the BOMB! Very friendly professional and helpful they explained everything they did on my computers Great Service!!

This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.

This member ship is super worth whatever your buying it for with the perks and benefits it gives you I will’s recommend it for anyone

The membership is amazing for all tech but especially if you have a computer or something else that is out of warranty. My computer was having problems and they took it in after asking what it was doing and now it runs great!!! I'm so glad i got the membership, it's much cheaper then buying a new laptop.

As a Best buy total membership subscriber it gives you a peace of mind Yes the once a year renewal is a little spendy but at the end of the day it gives you a piece of mind that you got protection cover on any items that you buy for Best buy without have to purchase a separate geek squad extend the warranty I totally recommend purchasing it especially if you buy from Best buy!!

I decided to renew my membership because I like the member prices and the fantastic Geek Squad support. The protection plans are great, too. I would recommend it to anyone looking to protect their products.

The membership is a great value. Member prices and unlimited Geek squad support are great. I think the piece of mind getting protection plans are great.

This membership was the best purchased I ever made. I utilized its perks. I purchased a washing machine, got 2 stereo installations, had my computer checked out. All FREE with my Total Tech. The price I paid for membership saved me a ton of money

I absolutely love my BB Total Membership! From free standard shipping to exclusive discounts, this membership has already paid for itself several times over. I shop frequently for groceries, baby products, and home essentials, and the savings have been significant. It also gives early access to deals, which is perfect during big sales. The customer service has been excellent—super responsive and helpful whenever I had questions. Overall, this membership truly enhances the shopping experience and makes everything more convenient and affordable. If you’re a regular buyer, BB Total is a must-have investment!