Customer Ratings & Reviews

I have had My Best Buy Total since its inception many years ago. It is the best insurance value I have ever had. On-line Geek assistance is great, I use at least two or three times per year; have received excellent Geek assistance in person at the store and have been pleased it assures coverage for more than my own unit within my household. I have recommended it to friends and they have had the same satisfaction. Knowing you have the Geeks assistance has made me much more productive and knowledgeable.

I really forgot to get this membership and never had any problems for almost 5 years until I git a virus and got to the store when it opened and they were able to help me right away. This is truly a great membership to have and a great value

I feel like it is a required membership because we own a laptop that we purchased from best buy, however I feel like its to expensive for just the 1 item. I have a college student and wasnt offered software at student discount and cant change so its very expensive but necessary

AppleCare is free with best buy membership. This is the reason I have the best buy membership is for all my apple products. I use apple care for help and replacement of items with issues.

This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.

This membership is great. I just bought it on Halloween, and already have received credit for price matching!! It’s comforting to know that I can have access to the Geek Squad if I need them.

5 stars if it was cheaper because I feel as though I was not getting much out of it. I saved a total of $100 but only because I went to Best Buy more because of my membership. The 24/7 tech support was nice.

I cannot say enough good things about the Geek Squad during my recent purchase. Friendly and helpful individuals; did not make me feel that my questions were overly dumb. Highly recommend!!

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

In my opinion, this is a wise use of your money. The plan provides more than essential needs for protective services to the equipment. The Geek Squad knowledge, expertise, and availability of services is just great to have.

I signed up due to a problem, Geek asquad quickly resolved it, i have gone back 3 times for other tech challeges with great results

Crazy value since I’m always repairing my pc. The fact that geek squad repairs are free is astonishing it helps save so much money!

The assistance provided in setting up my new computer was excellent....membership is certainly worth the investment! Employees are very knowledgeable and polite....

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.

This has need a great deal. I have had to use this with Geek Squad twice to address issues with my HP laptop. Always know I have a place to get fixes done right

This membership is a piece of mind knowing that the Geek Squad is always there. I had a significant issue with my laptop which was resolved and covered under the membership. My cost of the membership was basically paid for when my laptop problem was solved!

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.

The membership has saved me quite a bit with help that the Geek squad has provided. They have all been professional and very helpful in solving any issues I had

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!