Customer Ratings & Reviews

Best Buy's TotalTech Yearly Membership is a game-changer for tech enthusiasts, offering a comprehensive suite of benefits and services that elevate the shopping experience to new heights. From exclusive perks to unparalleled support, this membership is a must-have for anyone who values convenience, savings, and peace of mind when it comes to their tech purchases. At the core of the TotalTech membership is its emphasis on convenience. Members enjoy free expedited shipping on eligible Best Buy purchases, ensuring that your new tech gadgets arrive at your doorstep in record time. Whether you're eagerly awaiting the latest smartphone release or upgrading your home entertainment system, the convenience of fast and free shipping is unmatched. But the perks don't stop there. TotalTech members also benefit from exclusive access to member-only deals and discounts, allowing you to save big on a wide range of tech products and accessories. Whether you're upgrading your gaming rig, outfitting your smart home, or stocking up on the latest gadgets, the savings add up quickly, making your membership more than pay for itself. One of the standout features of the TotalTech membership is its focus on support and assistance. Members receive priority access to Best Buy's team of expert technicians, who are on hand to provide personalized tech support and troubleshooting assistance whenever you need it. Whether you're grappling with a software issue, setting up a new device, or simply seeking advice on the best tech solutions for your needs, the dedicated support team is there to help every step of the way. TotalTech members also enjoy peace of mind knowing that their tech investments are protected. With extended return windows and hassle-free returns, you can shop with confidence, knowing that you have the flexibility to change your mind if needed. Plus, with 24/7 tech support and protection plans available at discounted rates, you can rest easy knowing that your devices are covered against unexpected mishaps. In summary, Best Buy's TotalTech Yearly Membership is a game-changer for tech enthusiasts, offering a comprehensive suite of benefits and services that enhance the shopping experience and provide peace of mind. From exclusive deals and discounts to priority support and protection plans, this membership is a wise investment for anyone who values convenience, savings, and expert assistance when it comes to their tech purchases.

it is great to not have to worry if something goes wrong as I have the someone to count on for help at all times

This membership is the real deal. Member prices and they price match . Protection and geek squad all year long. Worth the price and piece of mind fpr your purchases

Pleased with support so far. They set-up computer as requested and answered all my questions. My only negative thought was that it took two days to set-up computer, that seems a long time to get a new computer ready.

Erik was my tech did an amazing job getting my systems up and running accurately. He's very knowledgeable with softwares and shares helpful tips and tricks. I had several questions and concerns but Erik answered all with a great attitude. Im somewhat tech savy and his help was much appreciated. Going forward I will ask for him.

This is a great value. Had problems with a printer and was able to exchange the printer at a Best Buy store with no issues

worth money if your tech person and constantly buying electronics once you use it once it pays for the whole year basically

I was completely happy and satisfied. The geek squad is awesome. They were beyond helpful and efficient. Great experience.

This has been so worth it! If you plan to buy major appliances or other pricey items definitely consider this. We’ve saved a ton of money!

Great service! Brought my older computer in that was running slow. I used the membership and got my computer running like its new. Saved me a lot of money

Great value, The biggest positive is the included product protection, which provides up to 24 months of Best Buy Protection or AppleCare+ on most new purchases while your membership is active, plus 24/7 Geek Squad tech support on all your devices.

This membership is absolutely worth it! The member discounts, exclusive prices, and Geek Squad support make every purchase worry-free. I really appreciate the added protection plans for my electronics, which gives me peace of mind. The value I get with this membership easily pays for itself with the savings and benefits provided. Definitely recommend it to anyone who shops at Best Buy regularly.

The benefits are excellent, especially the 2-year Geek Squad replacement plan. I used to add it to every purchase, but now I have an annual subscription through My Best Buy Total, which makes things much more convenient.

I always think I’m not going to renew this Total Membership plan, but then I end up buying something and since I have the Total Membership, I don’t have to buy a protection plan. Then recently, because I have this membership plan, upon buying a Samsung refrigerator, I got an additional $850 off! So maybe I’ll keep this plan around for a while.

High value! Enjoying the protection plans. Have already used Geek Squad and have found them very good. I highly recommend this membership.

It was a bit of a deal to order this laptop. All on my end. The Best Buy employee did a awesome job with helping me!! Good service is hard to get at times!! This was greatly not that way. I call or go there again!

This membership is so worth every penny. Its helps me to feel secure in the event I should have an issue, Best Buy is there at the first phone call to help out. This gives me piece of mind as I own my own business and rely on my computer and items that I purchase at best buy!!

The geek squad at my location are amazing and saved me many times from my own mistakes with my lack of computer knowledge lol They are helpful, fast and reliable!

I love the membership wirg the geek squad support and all the other benefits that comes with it , able to get some things replaced if non functional.

Just Get My Best Buy Total! You won't regret it. I travel a lot, and they are always available via chat or on the phone to help with everything (except hardware issues). But whenever I have a hardware issue they graciously fix it. They also set up a new laptop for me that I purchased online. I've saved thousands of dollars over the 11+ years I've had Geek Squad protection!