Customer Ratings & Reviews

Having this membership provides me great peace of mind! Only had to use it a couple of times, always pleasant & responsive. Well worth it

I wondered why or when I would find myself using this enough to justify the cost compared to other yearly memberships like amazon. As it turns out, it was worth it. Simply put, the warranty extensions alone that this instantly gives every item you buy from best buy pays for itself. with my washer and dryer, refrigerator, 49 inch ultrawide OLED screen, along with many other items I have picked up from here, from headphones for various family members, to toys and games for my child. everything instantly gets 24 month extended protection, along with extended return policy, and special membership cost, instantly reducing many items down off the sticker prices by a small amount. Like my frequent use of amazon, this is one I will continue to use and renew.

This is the best warranty and membership I ever had. The lessons in the membership are so helpful and you can go there multiple times. They give you their full attention. You matter

If you buy an electronic device at Best Buy and seek an extended warranty this is the way to go. 2 year warranty is automatic and Geek Squad help is always available.

The Geek Squad is very impressive--helpful, knowledgable and friendly. Also am glad that items not purchased at Best Buy are eligible for tech support.

It gives you more options when you purchase something from the store. I really recommend to pay this extra for the membership. Specially if something goes wrong with a product they can help you change it or fix it. Totally worth it

I purchased this membership when I purchased my new laptop. What a great choice, I had to get the Geek Squad help to address software compatibility issues. They did great at fixing this complex issue. Thank you, Geek Squad!

I never buy memberships of this nature but i needed to get my computer repaired and was asking questions and i was told they would repair items even if not bought at best buy. Which is amazing the techs were so nice and they did a great job i am so happy and appreciative.

Excellent product. Good selection help at Best Buy. Bought during Labor Day discount sales period so price was right. Delivery was great. Installation fine. It worked from day one and I've had no problems with the unit. I paid but they hauled off the old refrigerator so the whole process was relatively easy and quick.

Happy to have this membership as I just purchased a new laptop. The data transfer will be free from my old laptop. Also this membership has protection for the new laptop

The total membership is the best as far as price as well as benefits. All my purchases covered for 24 months warranty? Spectacular to say the least!

My Total Membership at Best Buy was a Great Purchase , I’ve used the Geek Squad ( at no cost to me for Time and Labor )

They were great help with my computer. It is really worth the price. Everyone who waited on me were very knowledgeable.

Love how easy this memberships helps me with fixing or exchanging when my product goes bad or breaks. Totally worth it!

This membership is wonderful. Have peace of mind that if my laptop has problems I have the geek squad ready to help me.

This membership is well worth it. Make an appointment and get help from the Geek experts for a full year. Peace of mind is worth it.

Some violet thunder storms have plagued our area, In the spring I lost a cable modem to a lightning strike . In late June we lost a second cable mode, a router and Ethernet connected TV. MY home insurance deductible is now $6k and has no protection for items below this threshold. I bought the Best Buy Protection plan on a whim as i had bought a laptop for my rambunctious grandson, Laptop is okay most everything else now replaced as above due to lightning. This plan has been very good for me.

Nothing to worry about buying electronic gadgets when you have this Bestbuy Total Membership. Almost everything you purchased are covered by this membership. Whether you need an upgrade on your PC's no charge for the labor with type of membership. I highly recommend to sign up for Bestbuy Total membership, it is worth it.

Best Buy's membership gives me ease of mind. I have all of appliances as well as technology for the family and extended family all with Best Buy, having the Total Tech membership reassures me that if something breaks or a screen cracks, Best Buy will step in and fix it and I don't have to.

The value of the membership really depends on how much you shop at Best Buy and whether you need product protection. If you’re a frequent buyer or want extended coverage and tech support, it’s a solid deal. What really makes it shine this year is the exclusive $120 discount on YouTube NFL Sunday Ticket. That benefit alone can easily justify the yearly fee. If you're already considering Sunday Ticket, this membership pays for itself.