Customer Ratings & Reviews

The value of the membership really depends on how much you shop at Best Buy and whether you need product protection. If you’re a frequent buyer or want extended coverage and tech support, it’s a solid deal. What really makes it shine this year is the exclusive $120 discount on YouTube NFL Sunday Ticket. That benefit alone can easily justify the yearly fee. If you're already considering Sunday Ticket, this membership pays for itself.

I bought this annual plan mostly to get Geek Squad support. I call if I have a problem. I call if I just need to clean up my hard drive. the plan covers several computers. But other benefits have also saved me a lot of money. I get discounts on products and services. When I needed a new screen protector for my cell phone, the installation was free. I feel taken care of by the agents: they are savvy and I trust them with any of my tech issues. It's worth every penny for me!!

I had purchased the insurance a few years back to insure my drone (A DJI Air 2s). While a bit skeptical of the coverage, the employee insisted that it would cover the drone in case of any issues. Fast forward a year, and the drone had issues. Best Buy replaced the drone for me, minus a restocking fee that I knew I would be responsible for, and they did it the same day. I didn't need to reschedule any work after that happened, which was incredibly helpful.

Having a Best Buy total membership I’ve save so much money on growing my vinyl collection. Occasionally, I’ll get a $10 gift card I can use to apply to my purchases of vinyl records. Also, it gives me peace of mind regarding my bigger electronic purchases, if something were to go wrong or I need to have GeekSquad to check out technical issues that may arise with electronics.

The Total membership is an excellent investment for frequent tech buyers. The included two years of product protection, including AppleCare+, and 24/7 Geek Squad support easily justify the cost, especially for high-value items. It’s peace of mind delivered.

This is a great membership to obtain. You gain exclusive access to Black Friday deals as well as money back if an item you bought went on sale but you paid full price. I would totally recommend because the money your spending yearly on this membership is little to nothing compared to what your saving.

The best value I pay for yearly and always recommending to my friends that not only is Best Buy a great card to get but the total protect pays for itself and is always a great asset to have that covers everything you can want and also gives you that piece of mind.

I have really enjoyed the benefits of the My Best Buy Total membership. The extended warranty and tech support have saved me money and time on several purchases. It’s also great having free shipping and exclusive deals. If you shop at Best Buy often, this membership is worth it.

We had a wonderful young man named Justin help us purchasing a TV and a soundbar. We also signed up for the membership program because of Justin. We are very pleased with Best Buy

This was really like a last sec deal, was not planning on adding more to my purchase. Glad I did unfortunAtely i was having a really bad month when everything just wanted to break. God knows i dont make the money to fix everything. Just a good pleAce of mind.

This subscription has helped with having my apple tablet serviced with the Geek Squad. Have used on 2 other occasions.

I'm a long time Best Buy customer for a very good reason, they are user friendly and make for a positive experience in all of my interactions with them. A win-win!

I purchased a Lenovo Laptop recently. I opted for the Best Buy Total membership. They transferred all of my data from my older laptop that didn't even turn on anymore over to my new Laptop. I asked them to help out on a few more settings and a few programs I wanted loaded. All of my requests were handled professionally and respectfully.

All good. The delivery man were really nice, very courteous and very professional. I really like them both a lot I felt like I should’ve tipped them But they did not make me feel like I should’ve tipped them, which I appreciate it a lot

The membership is of real value. I have been able to save more money on purchases, received price matching reimbursement when product I bought went on sale and was able to repair my AirPods when they got damaged. T

This membership has been a life saver. My son is chaotic and I have had to replace things that he has broken and the membership makes it 100 times easier!

The Geek Squad is the BOMB! Very friendly professional and helpful they explained everything they did on my computers Great Service!!

I had this service for a couple years it’s very good if your constantly buy items out of Best Buy buy it is pricey when you see that charge on your card cause you just don’t have it everything you buy was under warranty which I like I just couldn’t afford it

Worth it especially if you order a lot of tech or. Red extended return windows. Geek Squad protection on everything is a huge perk too.

This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.