Customer Ratings & Reviews

This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.

We love Best Buy. We are not tech people, so it is great to be able to count on your staff to give informed and professional guidance

I recently decided to invest in a BestBuy membership, and I must say,As a member, I enjoy exclusive discounts on a wide range of products. Whether it's the latest gadgets, the savings quickly add up, making the membership fee well worth it. 2. **Free Shipping and Delivery**: One of the biggest perks for me is the free shipping on most items. No more worrying about reaching a minimum order threshold or waiting anxiously for delivery. It's fast, convenient, and hassle-free. 3. **Extended Return Policy**: With the membership, I get an extended return window, which gives me peace of mind when making purchases. If I'm not completely satisfied with a product, I have ample time to return it without any hassle. 4. Priority Customer Service: Whenever I have a question or need assistance, the priority customer service for members ensures that I get the help I need promptly. It's reassuring to know that support is just a call or click away. Overall, my experience with the BestBuy membership has been extremely positive. It has streamlined my shopping experience, saved me money, and provided valuable perks that enhance my overall satisfaction. If you're a frequent shopper at BestBuy, I highly recommend investing in a membership—you won't regret it.

Had an issue setting up by calling HP direct instead of Best Buy. Got scammed but called BB right away. Tech fixed in about 30 min. Lesson learned. Go thru BB for everything!

This membership has been very convient and useful too us. We have saved alot of money and has been used more than we thought we would have.

Our computer needed some repairs which would have been more than the membership. We just bought a new small TV so for the next year, it's covered.

I just renewed my Total Membership recently, after letting it expire, since I wasn't shopping for electronics often. However, my situation changed and I realized the value in having this program and product protection. The expert assistance from the Geek Squad is also one of the great benefits. This program has lots of benefits!

It's a relief to have a techie available to help me solve my printer problems. They took care of my question over the phone in an efficient manner.

It is great to have peace of mind and it pays for itself . I always renew it cause I buy a lot of tech from Best Buy

Great values on all your items you buying getting 2 year warranties while your total membership is still active and get extra sales all year long.

Was told by sales person and representative at the Best Buy 800 number that all I had to do was bring my old computer in with new and they would transfer everything in 20 minutes. Had to bring it back and leave it for a day and half. Then when I went to pick them up they couldn’t find my old computer’s charging cord. Has to go back again to pick it up. Sales associate kept saying he’d have to check cameras when he had 2 people telling him that I left the cord. To many trips and over 59 spent on phone with 800 trying to straighten out my account.

The Geek Squad has helped my family many of times. They have have came to me house and fixed my TV they fixed my Laptop. I highly recommend getting this if you can afford it.

Support is good. I had a difficult time with appointment to pick up my laptop, I didn't get a complete review of what was completed.

Great Service Agents, Patience with Set up for LapTop and very helpful Instructions! I look foward to Future Assistance when Needed! In Store and Online Service is Great! Thanks so very much!

The Levittown electronics/Microsoft team provided excellent service and helped us tremendously. So grateful they advised on this product/service as the peace of mind it provides is unmatched!

If you own electronic devices and computers this is a great plan. If your not that tech savvy and need some one who can help solve your issues The Geeks are great! When I travel or on vacation there is always a Best Buy close for support on this plan.

I signed up due to a problem, Geek asquad quickly resolved it, i have gone back 3 times for other tech challeges with great results

The Geek Squad helped so much in transferring our information from our old computer to the new one. The people that work in the Homewood, IL store could not have been nicer.

Is awesome to have, well worth the money, we got the family one, it is working well on all computers. Love all lthe peograms and windows defender

This membership saved my sanity! I wouldn't have been able to get my phone or my computer set up without the help of the Geek Squad.