Customer Ratings & Reviews

If you buy a lot of electronics and make sure to get them form Best Buy, the membership is invaluable. I’ve definitely been a fan.

The Geek Squad has helped my family many of times. They have have came to me house and fixed my TV they fixed my Laptop. I highly recommend getting this if you can afford it.

Great Service Agents, Patience with Set up for LapTop and very helpful Instructions! I look foward to Future Assistance when Needed! In Store and Online Service is Great! Thanks so very much!

Support is good. I had a difficult time with appointment to pick up my laptop, I didn't get a complete review of what was completed.

The Levittown electronics/Microsoft team provided excellent service and helped us tremendously. So grateful they advised on this product/service as the peace of mind it provides is unmatched!

I recently signed up for the Best Buy Total Membership, and I couldn't be happier with my decision! From the moment I joined, I noticed a significant improvement in my shopping experience. First and foremost, the discounts and exclusive offers are fantastic. I’ve saved a substantial amount on both electronics and accessories, which is a huge plus! The free shipping on eligible items is also a game-changer, allowing me to shop from the comfort of my home without worrying about additional costs. The extended return policy gives me peace of mind when making purchases. I appreciate the flexibility, especially when buying gifts or trying out new tech. Plus, the access to special events and early sales gives me a competitive edge when shopping for the latest gadgets. Customer service is top-notch as well. Whenever I had questions or needed assistance, the staff was friendly and knowledgeable, making my experience even more enjoyable. Overall, the Best Buy Total Membership is worth every penny! If you're a tech enthusiast or simply love great deals, I highly recommend signing up. It’s a fantastic investment that enhances your shopping experience!

If you own electronic devices and computers this is a great plan. If your not that tech savvy and need some one who can help solve your issues The Geeks are great! When I travel or on vacation there is always a Best Buy close for support on this plan.

This membership has more than paid for itself in the year I have had yet. The Geek Squad are great in getting my devices right away and take the time to explain everything to me. They have the patience to answer my questions and are always very good about making sure I understand,

The Geek Squad helped so much in transferring our information from our old computer to the new one. The people that work in the Homewood, IL store could not have been nicer.

I signed up due to a problem, Geek asquad quickly resolved it, i have gone back 3 times for other tech challeges with great results

Is awesome to have, well worth the money, we got the family one, it is working well on all computers. Love all lthe peograms and windows defender

This membership saved my sanity! I wouldn't have been able to get my phone or my computer set up without the help of the Geek Squad.

I was Scammed which require my computer to be re-imaged. The Geek Squad understod my ordeal & went thru my Computer to make sure everything was OK & nothing unusual or strange was removed & returned to its normal state.

I was on the fence about this purchase. However it was great decision to go forward. Already used it twice, with a fantastic experience with Geek squad. Im a best buy fan going forward.....

Having unlimited access to Geek Squad is a lifesaver for me. I rarely need to call on them, but when I do, they patiently and professionally resolve whatever issue I’m experiencing. The peace of mind I have just to know they are available to help is the best benefit of all. Thank you for this valuable service.

Having Geek Squad support is great. It gives us peace of mind knowing we can rely on knowledgeable staff who can solve our issues.

Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!

The membership was worth it since we also bought a TV and it also covers that and any other tech equipment we buy. It extended the warranty for 2 more years. Well worth it.

AT 82 YRS OF AGE I DO NOT UNDERSTAND THE REAL BENEFITS I RECEIVE WITH THIS MEMBERSHIP WITHOUT READING ALL THE COMPLEX WORDING. I JUST ASK THE AGENTS IN THE STORE SUCH AS THE GEEK SQUAD . I know they can fix my computers.

Great for building tech and repairing devices! Great prices for everyday items and more. Definitely worth your money and would totally recommend to a friend!