Customer Ratings & Reviews

So glad I signed up. Transferring my old laptop to the new one when I made the purchase went smoothly. In fact, my old laptop which was super glitchy, was "magically" made better on its return with the new one. Great service.

The Totaltech membership has been a fantastic investment for me and my family. The peace of mind knowing that we have 24/7 Geek Squad support and extended protection on our purchases has been invaluable. We've saved money with the exclusive member pricing, and customer service has always been helpful and professional whenever we needed assistance. I especially appreciate the quick response time for tech issues and the convenience of having everything under one plan. It truly enhances the shopping and tech ownership experience!

The membership helped me so much. I had to take my oc in for repairs so many times because of how bad it was being. After the flurth time it finally worked. It would've cost me around 1000 for repairs. The membership is a lifesaver.

I’m glad I signed up for the total membership plus…the advantages are enormous; from the free delivery, coverage on items bought, to discounts on great profits. More importantly, the feeling and sense of belonging when you walk in any of the stores—I’m home

I have really come to like this membership worth.Every penny has saved me a lot in repairs and geek squad fees

I'm delighted The PC gamer is a very good machine, I'm enjoying it a lot. Thank you for a wonderful ce service

Nice knowing Geek Squad is behind me! It's like insurane! You hope you never need it but it's their if you do!

Its great because so much of modern life depends on tek and Best Buy is the best option with the best options.

This membership is a great value. When purchasing multiple high value electronics and such, it pays for itself. Member only deals are great.

Best Buy Totaltech is absolutely worth it. The unlimited Geek Squad support, exclusive member pricing, and extended protection plans make it a smart investment. I like the peace of mind knowing I can get help anytime I need it, plus the savings on big purchases add up quickly. Highly recommend if you shop at Best Buy often.

I was skeptical about making this purchase because I wasn’t sure if I needed it. However, after getting two new MacBooks and two new Apple iPhones, this Service has given me plenty of peace and security. I have been able to have all my data transferred from my old computers to my new computers, and my old phones to my new phones flawlessly. The geek squad Members which I have dealt with have been nothing less than amazing. They have impressed me significantly with their knowledge of these Apple products. Everything I have asked for was performed quickly, and the results have been perfect. It has given me a huge sense of peace, knowing that none of my data has been lost. Also, they are kind enough to show me some basic steps to increase my knowledge of the software I am now using.

Great deal to have , especially with Holidays coming up there is always great deals with you guys and now with the total care I will have coverage on my electronics Thank you very much

I had a few issues with my recent purchase of a Lenovo laptop (nothing remotely serious), but everytime I went into the store the counter men were great. Kudos and thank yous to Evan Besser, Jon Herra & Matt Harrington, and anyone in the back who helped us. Everything was taken care of quickly and correctly.

Nest Buy is the place to go for appliances, audio, video and computers, etc. They have the best selection and knowledgeable staff. Highly recommend!

The Best Buy Total membership has been worth it for me. The discounts on member prices add up quickly, and having Geek Squad support included gives peace of mind with big purchases. I also like that protection plans are easier to manage with the membership. It really helps if you shop at Best Buy often, since the savings and support cover the cost of the membership pretty fast.

At first I second-guess myself when he offered for me to return my merchandise Andrepq purchased it with the purchase of my membership right now. I am so glad I did. It has been a blessing. Thank you to the sales cashier for doing your job over and beyond.

Great value available at a far better price when I bought my new iPhone17. I enjoy the special pricing and services available.

i' Hello dear team thank you Dear best &. I learned every day To Listen, &, on free time, I have the opportunity to Learn &, listen to giving Opportunity sometimes knocks Very softly Like Right now a lot of litter marshmallows in my hot chocolate I respect every all peoples, I believe It's like someone is relating an important event that's happen to them, Like I'm a peoples person, &, I don;t to top them with a story of my own I just let them have enjoy the so called story

I havent had the opportunity to use the membership but am happy that when i need to it will be well worth it.

Great help, very understanding, and friendly. Best experience K have ever had with a repair/customer service.