Customer Ratings & Reviews

I love electronics I love Best Buy. At first I didn’t think the membership would be worth it. But I’m glad I finally gave in.

Having purchased Geek Squad services has been a life saver. We are older adults who have had a hard time keeping up with changing Tech. We are able to call, or ask for help and are quickly and efficiently helped. Thank You Best Buy

Hving the geek squad available is a great comfort. They are as competent as the personal computer tech I once used. They won't stop until they have resolved the issue.

This is a great value. Had problems with a printer and was able to exchange the printer at a Best Buy store with no issues

why worry about dealing with what’s wrong with your technology when you can have geek squad do it for you? It’s worth every penny.

Getting a membership give you peace of mind and you always have geek squad just one phone call away. Plus the other benefits

Best Buy total membership is absolutely fantastic. The fee is very reasonable for the tech support and services that Best Buy and Geek squad provide. Mansfield Ma team is superb.

As so many have stated before, this is money well spent unless you are a tech geek. I have used this for numerous things, saving on software installs, buying appliances, repairs, etc! Great value.

I love this membership and will continue to shop BestBuy as long as Total is available. No hassle to get things repaired or replaced and always the best customer service! We love our BestBuy store.

Kendrick from the Geek Squad was so very helpful. His guidance was direct, specific and understandable. I am 80 years of age and find technology impossible to comprehend. I will continue to shop at Best Buy now that I have discovered how valuable it is!!!

This membership is a great value. I have already used it with success. The agent was professional, friendly, knowledgeable, and effective. I am very pleased.

This membership is great! I originally purchased it because I needed 4 terabytes of data transferred from old hard drives to new ones and it was definitely worth it. They did the transfer in just a few days. I also get deals with the membership which are very helpful.

I saved so much money in the first week of purchasing My Best Buy Total membership. I highly recommend it!

Best buy allows you shop in total confidence not to worry, with their total best warranty with geek squad.

My membership causes a sense of value and protection with the products I have acquired from Best Buy, feeling very secure with the skillful personnel of Geek Squad to do an excellent job in case of any issues that might arise.

As someone who relies on using technology but who has no expertise in troubleshooting, I SO appreciate the confidence this gives me to know I can go anytime with questions and they can help!

This membership is a blessing. Having it allows me to go into the store and get any questions I have about any item I am interested in before I purchase it. Then helps if I have problems after I purchase item.

Thank you so much for the membership package. It was so helpful to us and the customer service and technician was great!

This membership saved me tons of money and the peat Best Buy are so helpful! Would definitely recommend getting the membership! NPS 100%

This is a great membership. The Geek squad is really great, they are so helpful and willing to help you with anything you need. In fact, all the employees in the store are so customer friendly.