Customer Ratings & Reviews

Thank you so much for the membership package. It was so helpful to us and the customer service and technician was great!

This is a great membership. The Geek squad is really great, they are so helpful and willing to help you with anything you need. In fact, all the employees in the store are so customer friendly.

Love the Geek squad and being a Best Buy Total subscriber as it eliminates the the worry if we have any type of questions in regards to our electronics.

I really enjoy being a best buy member. Always great prices and great products. Plus i get a warranty on the products i buy from best buy

This is the best most valuable investment made to take care of all my electronics, I highly recommend it.

GeeG phone number is a joke. When I call, It a machine answers and after a long wait, I may get a human. When I start telling him my problem, he hangs up. Worthless

This membership has been a Godsend! I’m transitioning from a PC to a MacBook Tahoe! Oh how I tried to do it on my own but the helpful and courteous Geeks and their assistants have saved me at least three times in the past 5weeks. Thank you!

the device is really good at this time so far.and the most I like about going here is the customer service,It was excellent,Mason really explained and give hes time to help us a lot.He is great and very helpful to my son.

I've been a Best Buy member for a while, but upgrading to the Total Membership was the best decision I ever made. The benefits are endless - free shipping, discounts, and exclusive deals. It's worth every penny. I shop here more often now, and I feel like I'm getting the best value for my money.

The membership is a good value when you are able to use items it covers, like vehicle component installations and Geek Squad diagnoses.

I love being able to call for help on our laptops and phones. I get help without having to be concerned about what each time will cost and it covers all my devices

This membership is truly worth every penny! I had computer troubles, I can drop at Geek Squad and in short order…a day if needed…to pick up, working great. The membership allows me to have the convenience of the expertise of computer experts for little to no cost!

Absolutely enjoy this real value membership. Full support from geek squad and trust them with my devices

They were great help with my computer. It is really worth the price. Everyone who waited on me were very knowledgeable.

This subscription has helped with having my apple tablet serviced with the Geek Squad. Have used on 2 other occasions.

I recently got a Best Buy Totaltech™ membership, and it has been a game-changer for my PC builds. I used it to have my new PC built with all the latest parts, and the experience was fantastic. With my Totaltech™ membership, I got professional help to assemble my new PC. The Best Buy team did an amazing job putting together my high-end components. They made sure everything was perfectly installed, optimized, and transferred over correctly. Knowing that experts were handling my build gave me peace of mind, and my PC runs flawlessly. I had a lot of questions about my two computer builds, and the Totaltech™ membership gave me access to knowledgeable experts. They patiently answered all my questions, from part compatibility to troubleshooting issues. Their advice was invaluable, especially for someone like me who only has base-level software and hardware knowledge. The membership also came with other perks like free Geek Squad support and extended warranties on my purchases. These benefits have already come in handy, providing additional value beyond the PC build service. Overall, the Best Buy Totaltech™ membership was worth every penny. The professional build service and expert advice made my PC building experience smooth and stress-free. If you're planning to build a new PC or need tech support, I highly recommend getting a Totaltech™ membership.

This membership is pretty good but what makes it stand out if the free geek squad visits. They saved my pc and me so much money.

My Besst Buy Total Membership is a great thing to have for my computer! I have already used it 3 times since it was renewed a month ago!

I got the membership because of the excellent benefits that come with it. My first time in store landed me three items at the lowest cost I have seen anywhere else.

I purchased a computer with Bedt Buy. I took my old laptop in and they transferred everything over. Said it could take up to 2 days. It took maybe 2 hours!! Excellent service.