Customer Ratings & Reviews

My wife loves the HP Omnibook laptop we purchased. It's easy to use and the touchscreen moves everything along. She struggled with her previous laptop She loves the big screen.

I get it for the geek squad support. Go to them for anything once and you already earn your money's worth. Anything else comes up and you're saving money, potentially hundreds.

The picture on this 77 OLED is incredible. I absolutely love this model and sold on Samsung products.

Its very worth it to get a yearly membership with best buy...their is so much value and benefit to it

This membership speaks for itself but it really is a game changer for anyone who loves Apple products

My Best Buy total membership has been a great membership value and Geek Squad employees have been very helpful in the past and present and not make me feel dumb. I also get great special discounts that have saved me over $400.00 and the membership is $179.00 per year, you do the math.

Enjoy Best Buy and the warrantied products through my total Best Buy geek squad membership give me peace of mind on my purchases.

Seems to be getting more expensive every year. With less covered. Appliance take away was an important feature for me that was removed.

I love it and want everyone to know how helpful everone was to me during the time I had to spend getting my computer and phone fixed.

Get this membership, i purchased a laptop on Saturday and Sunday i had to return as the internal screen was cracked. I was able to return the laptop and exchange it for a brand new one without any issues!!

I love that this plan will protect my purchases. i feel more comfortable products with these types of plans.

Membership is great! It offers sooo many perks. I only purchase my electronics & phones & games & accessories from Best Buy. They back their products

For being a 5 year member, I have not been offered any ways to benefit from my membership.

I recommend purchasing the BEST BUY membership. It keeps you at ease for the items covered and virtually pays for itself in replacement or repair.

I appreciate the encouragement from one of the managers to purchase this because it was only $30 more and I was getting my computer worked on. So, it paid off. I have worked with Geek Squad members and they have been so helpful. So, as of now, I'm very pleased.

For the price of the membership if you use it worth the money, but if you don’t buy much at Best Buy then I would recommend buying somewhere else.

In a crunch, Best Buy came through one more time. They were great at helping with decision making and assistance in getting me up and rolling again. Thank you to all who were there for me!

3 year member, I was very disappointed when my membership had an expired card on it. I contacted them 4 days too late to rectify. No w, ALL OF MY WARRANTIES ARE NULL AND VOID. My account still shows all of them. But I am out of luck. I called. The "back" office was supposed to contact me, but its been 5 DAYS, nothing. Now way to contact for help to fix. So, I paid more to go with Best Buy and now it kind of wasn't worth it without the coverage,

This membership is a great value for all purchases at Best Buy. They qualify for this protection. I had to return a very expensive television, but when there was no replacement available, I received a gift card for a little less than what I paid for the television. It is also come in handy for other items, such as laptop protection, most recently the charger cord for the laptop broke, and I was mailed a brand new one within a week.

My decision to to become a member was simple and easy. Best Buy offers a variety of products and services. One in particular is access to the Geek Squad. Unlike other options, the ability to pick and choose what electronic products I would consider, the Geek Squad enables me to address any and all issues.