Customer Ratings & Reviews

Peace of mind in case I make an error on my laptop. easy to get help when I need it. Thanks

The memberships value cannot be beaten. If you shop at best buy, this is a perfect pairing.

When l purchase a laptop, iPad or iPhone l can have the Geek squad transfer my information.

Best $200 I've ever spent. Saved me untold headaches and stolen financial information after computer was hacked. The customer service and technician teams of the geek squad were top notch. And completed the fix in less than 48 hours.

Have already used my membership three times since purchasing a new cell phone two weeks ago. Cleaned up and reset old phone for return to Company. Helpful setting up new phone and educating me on all nuances .Great, helpful, and knowledgeable staff,

geek squad has been very helpful to this new first time computer purchase and there is no stupid question for them i feel comfortable with them and there patience with me

This membership has allowed me to have access to very good guidance when it comes to your products and services. I would recommend it to anyone!

The Gilroy Best Buy Geek Squad individuals are super courteous & informative. It's a gift to have their services available to myself and my household.

My pc got hacked and I took it into the Geek SS quad, they ere very helpful and cleaned my pc and then I bought protection and they installed it for me

This has been the best as it allows me to have Webroot protection on 3 items/ every month, there was a problem withdown loads and the geeksquard fixed them for free due to this membership. That would have been hundreds of dollars otherwise

Thankfully with the help of my Best Buy total membership I was able to get the assistance I needed to repair my pc, apparently my ram had short circuited resulting in my pc not being able to boot but GeekSquad figured out the issue thanks!

We enjoy knowing we have full protection on every purchase we make . It’s a total peace of mind worth having. Will continue to renew our membership.

There are more quality technicians. They also take their time to explain things.

The membership has help get us some great deals and always great to have that piece of mind protection on everything we buy

This membership is worth having! I saved 700.00 on a computer reboot. I would recommend it to anyone. Thanks Best Buy Geek Squad!

I appreciate the membership and benefits you save a lot of money and there are great deals

Best Buy Total covers all devices current and future purchase! Love that we are able to have access to the geek squad 24/4!

I will say this is pretty handy. So far the upside is once a year no matter how many products. Not much to write other than the price is fair if you make a few purchases a year.

Well, I think Best Buy is going to lose money on my membership. Technology changed so much that I am lost using my new laptop. Geek squad to the recuse. My neighbor has shown me how to turn it off and find minimized screens. It's on Geek Squad to help me through the rest. Money well spend.

The people at Geek Squad are awesome. They were super helpful and communicative, answering all my questions and walking me through their process. I have a peace of mind knowing that if I have issues with my PC, they'll be able to help me out. I would highly recommend getting a membership.