Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 32111 reviews
(32,111 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 4 out of 5 stars
AnitaN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Membership pays for itself within one time of needing help. I called in and they went directly into my laptop and fixed my printer. I could not have done this on my own.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The only membership that YOU should consider.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't even think twice about this, just get it! You will thank yourself later! This is definitely one of the reasons why I stick with BestBuy.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A true value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new computer along with the Best Buy Membership. I immediately used my membership to have the Geek Squad to set it up.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great representative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed by Best Buy's reward system, and the representative provided comprehensive and accurate information regarding the products offered.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Become a member for greater satisfaction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians are worth far more than the membership price. They are patient, knowledgeable an expert in troubleshooting and resolving issues.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent value for this service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership us a great value, and was very useful when my hone computer netwirk was hacked. Geek Squad fixed my issues quickly.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with my membership I renew every year. The geek squad is awesome. They are patient, friendly and knowledgeable!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech was great and was able to save us some money by recommending the membership.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the service and the product! The cashiers were nice and helpful too.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love the membership and what it covers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership since you are covered for all the devices you buy at Best Buy!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership vaules probably gonn pay for itself by the time you check out adds extra benefits worth having
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to renew my Total Membership on August 30th at the Port Richey, FL store so that we could obtain the NFL package. The girl that assisted me was very pleasant and thorough and was able to successfully enroll me in this program. Thanks for the program and the wonderful customer service.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership Gift To Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Total Membership is an exceptional gift to myself! Discounts on purchases, phenomenal Geek Squad protection and peace of mind for the price of this membership is invaluable.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I sleep better at night these days!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.O was vastly relieved to get my membership for The Geek Squad at Best Buy! I’m not very good with computers, and everyone I spoke to at the Help Desk was patient and helpful! I got one problem sorted out almost immediately, and I won’t hesitate to make another appointment for some other devices!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is absolutely worth it. I can get 2 year free warranty and the items that I buy and that is incredible.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I always ask what is the Total in total membership
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I genuinely appreciate the membership because it provides peace of mind knowing that my devices are protected. Additionally, I can conveniently request GeekSquad assistance for any electronics issues or even have them replaced. And let’s not forget the fantastic discounts that regular customers often miss out on!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I became a member for the assistance of Geek Squad. I have constant problems, because of the area I reside and it gives me peace of mind to know that they are always available night or day to help.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Total member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy total. Worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Pretty good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this. Had to fix and/or replace a few things (headphones mostly), so was glad to have this.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friend
