Customer Ratings & Reviews

Helps me keep my Xbox remotes up and working at all times because I’ve got the automatic 2 year warranty on everything.

Love having this. Had to fix and/or replace a few things (headphones mostly), so was glad to have this.

The membership is a great deal! It helps with support, helps save you money and gives you peace of mind.

This membership is the smartest thing I've done for a long time. The deals you get are just super and you get alot of help from the Geek Squad .

Great product - easy to use - and is much faster than I expected. I would definitely purchase this again

I am very happy with the membership I purchased. It makes me feel less stressful about getting help with products if I need it.

Works great! Needed a new from the old one. Haven’t upgraded in the past 7 years so it was time. It’s definitely faster and looks great! I got for my mom to use for just going normal everyday activities on the Pc. She really likes to all at one feature.!

The Geek Squad is worth every penny. Each representative I worked with was informative and explained exactly what I needed to know to work my MacBook. All representatives were polite, experienced and patient working with me.

I would definitely recommend the Best Buy Total membership. As a frequent shopper at Best Buy, this membership has become indispensable for me. The points and discounts make it easy to save money on top of what I already save by using my best buy credit card. I am saving money, which is nice. I love that I get free two-day shipping, and they have a convenient service that allows me to return anything in the store. I would absolutely recommend that my friends get this membership.

A must-have for Apple users! Enjoy AppleCare+ on all your Apple products purchases at Best Buy, exclusive discounts, and 24/7 support—all in one great membership.

I like knowing that I have support for my large investment. This will definitely come in handy if I need it and Im glad to know it is there.

This membership comes with good perks the fact I can buy anything and I'll have a protection that comes with it doesn't matter what I buy they will make it fast and easy great service.

This is one of the best headsets that I’ve bought so far keeps a lot of the noise canceled out and is a lot clearer.

I’m 100% sold on Best Buy’s products, employees, and their serious care for their customers. They are my only electronics go to store.

I'm a Best Buy Elite member because I purchase so many products from Best Buy every year and was a member of the original Best Buy Total Tech Support program. When totaltech was rolled out, I was immediately upgraded to this from the original Total Tech Support and it seemed like a good deal. Given how many products I purchase from Best Buy every year, I normally get a Geek Squad Protection Plan on most of my product purchases. Totaltech offers this by default which is great but you had to keep the totaltech membership on a continual basis which costs $199.99 per year. Furthermore, you have to pay a dedutible which varies depending on the item if you need to claim any kind of repair or service on top of the $199.99 per year membership fee. Personally, I don't intend to use most of the services offered by totaltech and I felt that it would cost more long-term than purchasing individual geek squad protection plans on select products. Also, I felt it's more costly too because of the deductible you would have to pay to have an item repaired under the program whereas there is NO deductible if you have a traditional geek squad protection plan. IMO, I don't recommend this membership!

This membership was a good way to get some rewards for a big purchase! I was able to use the price match too.

After being "hacked" I brought my laptop in for a good cleansing and knowing that I now have Best Buy to help me in the future is a blessing!

Best geek squad of all. A must to have on new equipment. I was hacked two days afterpurchased. They came to my rescue and cleaned everything out and reloaded all my files back in!! GEEK SQUADD ARE THE BEST!!!!

This membership completely saved us!! We had a brand new laptop that we had not setup yet. Well I had a child try to setup by themselves and mess it up completely. Without the membership it would’ve cost us over $500 to get this fixed. With it, we now have a fixed computer and an entire year to go back with any issues that we may have.

Having Best Buy Total membership had been a good item to have. I have used it twice a year to have the Geek squad clean and check my computer for any virus etc. Also when I purchase an item from Best Buy, if I have a problem the membership will let me return it or fix the problem