Customer Ratings & Reviews

They transferred all my data over to my new computer and were helpful with me learning how to navigate my new computer

i bought a Bosch dishwasher, it was installed and then I realized the door to the rinse agent was broke. 2 days later, I had a brand new dishwasher installed.!!!! can't asks for better service that that!

So worth the purchase especially when you need that extra touch! polite, timely and always fix the problem,

Team did great work debugging and securing laptop after being scammed. and are available for questions and repairs

We have had the total tech membership for years on all our devices. Geek squad has helped fixed our devices when needed. Total tech is worth the price for the money we save getting things fixed.

The membership puts me at ease when i have a problem with my cell phone or computer. The people are so knowledgeable on these and i am not. So they are my go to folks.

The membership is well worth it if you have a problem just take it to the geek squad and they will take care of it

Geek Squad is Great. They transferred my computers and advised me on the rest of the setup

good to have. gives you a piece of mind with all of your electronics, not just those you bought from Best buy.

This is a great membership and I will continue to keep it. I have used this benefits many times this year. Wouldn't want to be without it.

They helped with several things and items 2pc,s one new one for my daughter and a faulty motherboard on my PC which was replaced and loaded up with all my apps and files from a older hard drive as well as updated bios and Windows settings . Thank you all.

This membership adds a ton of value when purchasing expensive items because it allows peace of mind with the extended warranty.

Best protection plan out there. Never thought I would ever say that about a warranty. This covers everything in your home. Well worth the value. I had a computer that the hard drive went bad. Diagnostics and labor would have been close to $800 it cost me $50 for the hard drive that’s all I paid.

The membership really helps me with my shopping and what great job did the employee jacob do to help

Customer service representatives have been very helpful. Inlimited assistance for one year. With all the viruses and phishing everyone needs to apply for this program. Thank you for the protection Best Buy!

Definitely appreciate the membership. Great perks and definitely comes in handy during the holiday season.

Geek Squad support makes this membership worthwhile, plus the two-year warranty!

Geek Squad via Best Buy is MY Best Buy ever! They're so, so patient! They never make me feel stupid! They don't rush you off the phone! Peace of Mind!! Thank you Geek Squad!

Waiting to use geek squad support until then this memberships worth it

Went to the Mohegan Lake Best Buy. Staff were amazing!! Very happy with repair work that was done!!