Customer Ratings & Reviews

I have not had to use the warranty part on my best total warranty yet, but I do love the early offers that Best Buy sends to their customers as being a Best Buy total customer

Best thing I have ever spent on, free warranty, free membership for two years thank you Best

I have to call them 4 times already. They have resolved my problems really quick. Very pleased.

We love Best Buy and The Geek Squad. Always very helpful and knowledgeable.

I luv the sound of my boothtooth its 0ne of samsung best bluetooth headaches

Great ear buds. Good noise canceling, comfortable in ear, holds good charge.

I love the peace of mind of having support with any issues that may come up.

Membership is a good value and tech support has bailed me out several times.

This is great especially if you're buying large appliances since it gives you free delivery and all of your purchases get 1 or 2 year dang near no questions asked warranty for exchange or money back.

The yearly total membership is a must have in light of A's often unwanted intrusions and hackers on activr alert to sabotage devices.

This provides peace of mind in the event of unforeseen incidents involving valuable equipment.

unlimited geek squad support. with all the scams going on, great to have this coverage. I also found the copier/printer I had been looking for at best buy,

I have had a membership with Best Buy for quite a few years now and I don’t know what I’d ever do without it! I can’t even tell you how many times I’ve had to call the Geek squad so that they could help me with problems I was having and they’re always so helpful! They’ve helped me hook up a couple of my printers over the years which I would never be able to do on my own, helped me when my computer was hacked, helped me with my iPads and iPhones when I couldn’t get them to sync, ran diagnostics on my computer whenever I had problems, cleared cache and cookies because I didn’t know how to do it but they walked me through it so I could do it myself if I wanted to and just so many more things that just make it so worthwhile in having a membership with them! I remember when they first asked me years ago if I wanted to sign up for the Best Buy yearly total Tech Benefits and I was like, No thank you, it’s too expensive, and then when I had problems and didn’t know what I was doing, I decided to try the membership and it’s the best thing ever did! I would definitely recommend the total tech membership with Best Buy!

This membership is a great value. Everything I purchase will be covered as well. Geek squad will definitely come in handy.

The technician explained the membership to me and my husband very well and for the value with our laptop and other electronic equipment and stuff it’s a great value. He was very Darryl. I truly appreciate him.

Excellent service from T with the choice of a laptop! T spent time listening to the needs showed us options. I am pleased with his customer service and his invaluable advice. I know that I will be able to seek advice related to any issues.

The membership is a value. However it means nothing unless you have great service. I received nothing but the best. They answered my questions and concerns.

My Best Buy Total membership has has saved me a lot of money in the last couple of months it is one of the decision I have ever made .

This membership helped me out in so many ways. Upgrading a PC can be very expensive, this helped me out a lot.

The Best Buy app is pretty fire , shows me all the deals up front , and I can get to my camera equipment nice n easy