Customer Ratings & Reviews

Initially this was for 1 pc issue. About a week later, i brought it up to my sister, who then asked if everyone in the family could get everything fixed under my membership. I hadn't even thought about that. I got a couple of different things from my parents, and then my siblings diagnosed. It was great. Everything couldnt be fixed, but they were able to tell me everything that was wrong and were able to handle a few themselves.

Helps this non-techno savvy, mature person feel comfortable in our techno-world. Thank you.

I like this protection plan because it gives me peace of mind when I needed.

Love this as I get lots of benefits. I get to see all the sales and up and coming products.

Honestly the membership is really nice, provides really nice discounts for so many products

saved a lot of money on the first use when I needed to fix my computer. great value!

Value. Lots of priducts. Good warranty. Good people. Nice store. Good location. Nice washer and dryer.

Great! I would definitely show at Best Buy again. Educated and hard working capable staff!

I love it because I have needed to fix my computer multiple times and Total Tech support has helped me.

I wished that it could’ve gotten fixed there but it was worth it to know what the issue was

Returned my Desk top in time to help plan my mom's funeral and cemetery arrangements. The staff in Tinley park and Orland Park are great!

I’m not very computer savvy, but got myself a gaming laptop and any time I encounter any snafu that I can’t figure out myself I can just bring it over to BestBuy and they can help me sort it out.

My purchase from Best Buy Total was recommended by a salesperson and after I purchased it I have used it a lot, both for the warranty on the products I buy and for repairs on computers and other electronic devices and the employees are spectacular and very attentive.

My membership was the BEST decision I made along with my Laptop purchase!! The prices for GEEK services have already paid for it. Being early in membership, I have already made a decision to RENEW!!

Free fast shipping, extended return window, 24/7 tech support, and product protection give me real peace of mind. It saves me both time and money—highly recommend!

very sound investment the people are very knowable and patient with non savvy computer people i would recommend to everyone. Alan

Highly recommend this. We always renew this every year.

Good product thank you so much. Great customer service.

This membership is great. I get help from the geek squad if I have any issues..

I had difficulty getting signed up and logged in to my account. After getting my name corrected and a new card issued, it has gone better.