Customer Ratings & Reviews

Well worth the investment to have all my purchases cover with this protection.

I've had this Total Tech membership for a few years now, and it has saved me time and money on a lot of products that I've bought in Best Buy and other stuff too! Will continue to be a member!

this membership is a real value just needed to renew

What a great deal Used it to buy a new computer and get immediate help from the Geek Squad. Highly recomend it.

Just pay for the membership. Having the idea of a 2k laptop or 200 dollar controller break while traveling sucks. Now if my stuff breaks im covered.

I like the 24 months no interest, or cash back, its flexible!

I was Scammed which require my computer to be re-imaged. The Geek Squad understod my ordeal & went thru my Computer to make sure everything was OK & nothing unusual or strange was removed & returned to its normal state.

Best Buy Totaltech™ Yearly Membership offers a range of benefits and services aimed at enhancing the customer experience. However, upon careful evaluation, it becomes evident that the membership may not be worth the price tag, as the value provided does not justify the cost. One of the primary aspects to consider is the cost of the membership itself. While the exact price may vary, the overall consensus among users is that the price is high compared to the benefits received. The membership fee should be carefully weighed against the potential savings and advantages offered to determine if it aligns with your specific needs and budget. The primary benefit of Totaltech™ Yearly Membership is access to free Geek Squad technical support. This includes phone and chat support, as well as in-store consultation. While the availability of technical support is undoubtedly convenient, it's important to note that many similar services can be found elsewhere, sometimes even for free or at lower costs. Another advantage of the membership is extended return periods. However, it's worth considering whether the extended return period justifies the cost of the membership, as most purchases already come with a standard return window that may be sufficient for most consumers. Additional perks include exclusive member pricing, early access to sales, and special financing options. While these benefits may seem appealing, they are not exclusive to Totaltech™ Yearly Membership and can often be obtained through other means, such as signing up for store newsletters or taking advantage of regular promotional offers. Furthermore, it's important to assess how frequently you shop at Best Buy and utilize the available services. If you rarely make purchases or require technical support, the membership may not provide significant value for your specific circumstances. In conclusion, Best Buy Totaltech™ Yearly Membership falls short in terms of providing a compelling value proposition. The high cost of the membership compared to the benefits received, combined with the availability of similar services and perks elsewhere, raises concerns about its overall worth. It's recommended to carefully evaluate your individual needs and consider alternative options before committing to the membership. Disclaimer: This review reflects a critical perspective on Best Buy Totaltech™ Yearly Membership and should be considered subjective. Individual experiences and priorities may vary, and it's advised to assess the specific benefits and costs before making a decision.

I purchased the Apple Watch charging cable as a replacement, and it works flawlessly. The build quality is excellent, with a strong magnetic connection that securely holds my watch in place. Charging speed is fast and efficient, just like the original cable that came with my watch. I also appreciate the durable design, which seems resistant to wear and tear. While it is a bit pricey compared to third-party alternatives, the reliability and compatibility make it worth the investment. Highly recommended for Apple Watch users who want a hassle-free charging experience!

I was hesitant to purchase this. I found out that this will cover all the other items. I purchased at Best Buy.

For me, the Total membership is totally worth it. Extended waranters have saved me more than once. Computer support, even for the tablet my daughter took with her to college at the Best Buy there. Nothing else needs to be said-but these are our two of the advantages...

This has been a fantastic product. It's worth It's weight in gold. The amount of money i've saved as a result of this product is insurmountable. I highly recommend it.

Will always renew this membership it offers so many great things!

Its like having the ultimate benefits bundle. Theres great discounts and protection. I find the extended return policy helpful so i dont feel rushed in making a purchase

I have had Geek Squad and now Total Tech for close to five years. Almost all service technicians have been helpful and knew their stuff. Recently I purchased a new Dell with Windows 11 and had zero problems. Until I had to have my modem replaced. My printer stopped communicating with my computer. I called Total Tech three times and they worked remotely for literally hours. Each time I had to leave the computer to get something to eat. Not one of them called me back when finished and all three indicated in the chat that they had fixed the problem. However, that was not true! I have not been able to print for a couple months. For the past two days I have been researching it nonstop and today I solved the problem. It was as simple as removing the printer software and reinstalling it to recognize the new modem. Educated technicians should have known that was the problem, especially when I told the second and third one exactly what happened!

This membership comes in handy . Especially if you have multiple electronics in your household . This will save you some money .

AT 82 YRS OF AGE I DO NOT UNDERSTAND THE REAL BENEFITS I RECEIVE WITH THIS MEMBERSHIP WITHOUT READING ALL THE COMPLEX WORDING. I JUST ASK THE AGENTS IN THE STORE SUCH AS THE GEEK SQUAD . I know they can fix my computers.

Absolutely amazing program. The 24/7 tech support is truly invaluable -I've used it multiple times since purchasing and they have always been prompt and resolved all issues in a very timely manner.

Gift came in handy for my son’s gaming computer that was 3 yrs old and the warranty had ended . The geek squad got that computer up and running like new thank you.

I appreciate the encouragement from one of the managers to purchase this because it was only $30 more and I was getting my computer worked on. So, it paid off. I have worked with Geek Squad members and they have been so helpful. So, as of now, I'm very pleased.