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Customer reviews

Rating 4.5 out of 5 stars with 35341 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 35,338 reviews
  • Rated 4 out of 5 stars

    The Best Buy satisfies you and resolves all issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vest Buy stands out ; they go over and above to satisfy you and when there are complaints these are resolved in teal time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big thanks to Mark at Culver City, CA Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal that saved me money the first day, as it was less than the computer service would have cost. Big thanks to Mark at Culver City, CA Geek Squad for suggesting I buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and the Geek squad very helpful and always nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with Best Buy or The Geek Squad. Everyone was professional and knowledgeable. But most of all courtesy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership includes unlimited geek support verses what apple offers for its product. Much better value than apple and easy to go into the store and get help right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny i love this membership so much has gotten me out of alot of pickles and gets me the best deals for gifts and household items needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prime member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices and customer service to help me get the best bang or my buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop from BestBuy, and the shopping experience was smooth and hassle-free. The staff was knowledgeable and helped me find the best model for my needs. The laptop was ready for pickup as promised, and the store was well-organized. The quality of the laptop exceeded my expectations, and it performs flawlessly. Overall, I’m very satisfied with both the product and the service I received, and I’ll definitely shop at BestBuy again. I love that everything I bought has Geek Squad protection plan because I’m a long time member of bestbuy! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have bin a customer for very long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Will continue to use and support both Best Buy and Geek Squad for future needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We have hard drives that need clean reboots. New .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped to get help resetting some of my tablets. I need to add a new windows 11 to my computer because it has so much malware that’s hidden. Can you help with this?

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      You can certainly set up a Geek Squad appointment to have this taken care of in store online at bestbuy.com/services/triage/home or you can reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Don t know if good or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don t know much about the membership. I left the store without the geek squad appointment i requested and have no idea about what i get as i told the sales person my husband had just died a veteran and i needed a reliable way to handle V A coraspondance i got office 365. I hope has some kind of protection for the lsp top. Its taken me 4 days to add my pay accounts to it. So i guess i really don t know if its a good deal or if i was just up sold because i was a woman who lost her husband.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Sherry! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The best techs are at Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop w a s sick. The guys in the service are were kind, understanding and patient with this old lady! O highlu recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership and use it when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality work they do. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this subscription with the amount I shop at Best Buy. I feel like it could either be less expensive or them add more deals or something but it's pretty nice to have if you're a frequent shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it easier to make sure all my devices are closed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have kids with electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son‘s PCM for service in the employee suggested the Best Buy total membership. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. I blew up my KEF R-11 Metas and they replaced them on the spot. Makes repairs or replacement very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This organization has served me extremely well. Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Techno Plus Savings card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real value for great results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very valuable membership benefits and service and products!

    I would recommend this to a friend