Customer Ratings & Reviews

Good thing to have if you are buying expensive item,

Unlimited geek squad support is really nice to have. And, they are very professional and GOOD.

The protection plans are all right, but I haven’t used them.

Very very amazing offer, being total i have used this service multiple times, fixed my laptop few times without any cost and pricing for the products for total members are crazy great.

great protection for the price. would definitely recommend this to anyone buying electronics.

It's very convenient to have somebody walk you through something on your computer at any time. I like that.I was able to call the geek squad for help.

I love that I purchased the membership and it saves all my purchases for future use. And make it also easier to get whatever issues figured out. I give it a 10/10.

This past year as a Best Buy member has been a game-changer, elevating my shopping experience in ways I didn't anticipate. The exclusive discounts provided through the membership have been a substantial saver. From major electronics to everyday essentials, being a member consistently translated into notable savings. The peace of mind from extended warranties has proven invaluable. When a device unexpectedly had issues months after purchase, the extended warranty kicked in seamlessly, sparing me from unexpected repair costs. Attending member-only events added an extra layer of excitement to my shopping journey. Whether it was early access to sales or exclusive product launches, these events made being a member feel truly special. The customer service as a member has been exceptional. Quick responses to queries and efficient issue resolution demonstrated that Best Buy values its members and is committed to providing top-notch service. Reflecting on the past year, the membership fee has more than paid for itself. The combination of discounts, warranties, exclusive events, and stellar customer service has made being a Best Buy member an investment that continually delivers value. If you're an avid shopper at Best Buy, the membership is more than just a card; it's a key to a world of savings, perks, and exceptional service. Based on my experience, it's a decision that enhances every shopping endeavor.

Super helpful for getting your computer fix and floor discounts. I really recommend

The membership adds an extra layer of comfort knowing that you have support available when you might need it. It also can be used on other purchases you make at Best Buy

Lost of bennifits for the value. Happy eith my purchase.

The My Best Buy Total Memberdhip has been a best buy, They have been responsive, by phone and in person, to my needs for help. I highly recommend it.

We know if we have problems with any best buy equipment the geek squad and/ or service request are just a phone call away. Also prompt responce. We really appreciate kind knowledgeable employees and courteous people .

I highly recommend this membership given the benefit it provides. Its always good to have it and you will have your moneys worth.

It is a good experience in having a total membership and it helped me a lot

This has been great so for. We have used on several occasions and the Geek Squad make it easy.

I purchased a tablet & i am very satisfied. I was assisted by employees who were very kind to me. They set me up on my new tablet & answered all my questions. They are so professional & patient. I am beyond satisfied!

I have a old PC tower and the Geek squad at Best Buy very helpfull they were able to clean it and add spy to it. All I can say is excellent service.

We like the peace of mind knowing we will get the help we need. We wish we would use the services more often and sometimes wonder if membership is worth it as we are not into tech or TV's so we don't buy a lot. It has come in useful when we needed help with our computer. The people are always helpful, knowledgeable and considerate. They seem to want to do a thorough job.

For those who would use these benefits regularly I can see this membership having significant value. But less techy users should review the Plus membership as well. Value depends on the usage of offered features.