Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I wish I had joined a long time ago!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad membership is great! You can always reach someone to help you. You are not rushed and they LISTEN!
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manuel and his associate were kind courteous, attentive, knew what they were doing. I highly recommend them.
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is a definite must have for anyone buy anything electronic from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Not a Geek? You need this!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are not a geek - why not have a group of them as close as a chat, phone call or a visit.
I would recommend this to a friendRated 4 out of 5 stars
PS5 Worth it. Anything else nah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is hell of expensive but thanks to it i got my PS5.
No, I would not recommend this to a friendRated 5 out of 5 stars
we love our support team!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to have wonderfully competent support, these do a great job for my family!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Costumer satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent services and attention in good time processing my case thanks Totaltech Best Buy for your professional
I would recommend this to a friendRated 5 out of 5 stars
Excellent Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with the help I have rec'd here. The people are always courteous and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad frequently over the last several years. They always fix my problems!
I would recommend this to a friendRated 5 out of 5 stars
Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the customer service and the job that they performed. I am a very happy client. I will 100% recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent deal. I’ve already saved my membership fee. Plus so many other perks and services at a discounted rate.
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ace is awesome if anything goes wrong..geek squad will come and fix it ..and I would highly recommend it....
I would recommend this to a friendRated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I APPRECIATE THE HELP I GET WITHOT HAVING TO PAY EXTRA WHEN NEEDED JUST COULD IMPROVE ON TIME MANAGMENT AT STORE
I would recommend this to a friendRated 4 out of 5 stars
Like the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, know what they are doing. Professional
I would recommend this to a friendRated 4 out of 5 stars
Totally Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection for the buck!! Totally Covered....
I would recommend this to a friendRated 5 out of 5 stars
We use this membership all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great! Don't ever freak out now when something goes wrong with our tv or computers!
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever you have a problem with your items, they will Make sure it’s working properly and fix it for you
I would recommend this to a friendRated 5 out of 5 stars
BestBuy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very helpful and saves you money when needing assistance with electronics whether consult or service.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind and good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, has already paid for itself with savings from appliance delivery and free apple care with my iwatch.
I would recommend this to a friendRated 4 out of 5 stars
We call on them with any issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV's, Laptop's, Tablet's. Best Buy, has helped me.
I would recommend this to a friend