Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Well worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We the membership is well worth the cost. Have used it for geek help, Installation of appliance.
I would recommend this to a friendRated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the membership is a real value they are the best i have been using the geek squad for years
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. I use it when ever I have a problem and I need to get help
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice to be able to talk to a REAL person on the phone when we need help.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The support and tech help makes this a worth-while investment. Fast and reliable service.
I would recommend this to a friendRated 3 out of 5 stars
Hard to Cancel an Appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled my appointment since it was an electrical system failure in my kitchen, not my refrigerator. However, I had to make 3 different calls to cancel; Totaltech & Frigidaire.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy's Selection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been impressed with Best Buys efficiency. The Physical location is a great place to shop.
I would recommend this to a friendRated 5 out of 5 stars
review of TT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this and it was a good product but now it has changed. Not soo happy with it anymore.
I would recommend this to a friendRated 5 out of 5 stars
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the perks that the membership gives me such as a discount on installations and services.
I would recommend this to a friendRated 5 out of 5 stars
Positive Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All concerns were handled in a professional & respectful manner.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. It gives me peace of mind to have Geek Squad standing by!
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like protection plans for our purchases. Geek squad is helpful. Reduced price on home services.
I would recommend this to a friendRated 5 out of 5 stars
I us it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership. It has been so helpful with setting up my smart home, computers and TVs.
I would recommend this to a friendRated 5 out of 5 stars
best buy totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I purchased this, I never have to worry about computer problems
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny, covers the devices that I purchase with safety net incase of any issues
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best thing I ever purchased to assist me in many areas. I have used it several times.
I would recommend this to a friendRated 5 out of 5 stars
Running Fast Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very helpful when I needed help speeding up my computer. Turnaround was very fast.
I would recommend this to a friendRated 5 out of 5 stars
Worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great as always. Saved me a bundle of money by having the Totaltech membership.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Support plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan is wonderful. It gives me peace of mind knowing help is always close.
I would recommend this to a friendRated 5 out of 5 stars
Pricey but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent but a pricey choice. It such a pity they don’t offer multi-year discount
I would recommend this to a friend