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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,215 reviews
  • Rated 5 out of 5 stars

    Running Fast Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful when I needed help speeding up my computer. Turnaround was very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great as always. Saved me a bundle of money by having the Totaltech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total care coverage is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total protect and geek squad are great but my major devices here for the coverage now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it. I recommend it because of cost savings and unlimited Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Excellent support when needed. Thank you for a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Devices Purchased Elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great. It covered tech service for computers purchased from another company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totalteck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind having totaltech. I can call with questions an always get an answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for nontechnical generation. The Geek Squad does it fast and right. Best deal ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very helpful. I Would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as advertised. I am on auto-renewal to purchase it every year for coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership out there. It includes Apple care for Apple products which can be pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perks make it worth it! We are happy with the results and the whole family can enjoy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has great value. Device protection and geek squad support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use this. They have no problem with returnds and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Courteous and caring techs. And most importan peace of mind about your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our effectively efficient appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an impressive importantly effective and efficiently needed & appreciated kitchen tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech Support is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous program. I have many programmable things that I don’t know how to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership seems like a great value, though we have not had a chance to fully use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a lot of information you can use and need for future knowledge. A must have,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to us it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant wait to use it. Our sales person Theron H was amazing in explaining the benefits to us.

    I would recommend this to a friend