Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Sqad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and they are there either by phone, website, or in-home.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a blessing to me and mine when helping set up new TV mounts and other things
I would recommend this to a friendRated 5 out of 5 stars
Service with geek squad is nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our membership since we managed to get our computers in and our refrigerator repaired
I would recommend this to a friendRated 5 out of 5 stars
Glad to be a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and set up. Brock was knowledgeable, helpful in explaining my questions.
I would recommend this to a friendRated 2 out of 5 stars
Downtime Extended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some troubleshooting help, they told me they needed to come out and quoted rates. I'm 1.5 hours from the store. Ended up using Internet search to resolve after several hours. Disappointment. BEWARE: it automatice renews and charges you if YOU do NOT cancel ahead of renewal.
No, I would not recommend this to a friendRated 5 out of 5 stars
Useful and discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best they help so much really enjoy being a member really recommend it.
I would recommend this to a friendRated 5 out of 5 stars
lucy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came to my house to set up streaming and was half off
I would recommend this to a friendRated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have this membership. It is good to know I can get help by calling them up.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MEMBERSHIP is the BEST! Weve used it for appliances, entertainment and home security.
I would recommend this to a friendRated 5 out of 5 stars
Great Expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with my installation. Am looking forward to all of the benefits.
I would recommend this to a friendRated 5 out of 5 stars
tech assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the membership does what it says as it linked in my new wifi with our existing computers.
I would recommend this to a friendRated 5 out of 5 stars
Membership great benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being as I am not tech savvy I really appreciate having the geek squad on call.
I would recommend this to a friendRated 5 out of 5 stars
Albert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is the best deal. I have had my computer checked and they do a great job.
I would recommend this to a friendRated 5 out of 5 stars
GQ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great membership service with good pricing and the excellent servicing by GQ.
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have. Used several times and great results. Worth the yearly subscription
I would recommend this to a friendRated 5 out of 5 stars
needing help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the members was very helpful and informative. i was very satisfied
I would recommend this to a friendRated 5 out of 5 stars
A real money saving item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership provided us with great discounts and is supportive of everything we need
I would recommend this to a friendRated 5 out of 5 stars
totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad totaltech is worth the money. I am so glad I bought this. 24hr service.
I would recommend this to a friendRated 5 out of 5 stars
Total protection package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the services to make sure that I have total protection from my products.
I would recommend this to a friendRated 5 out of 5 stars
Best membership to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christina took all the time necessary to install and make me understand what I had to do
I would recommend this to a friend