Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Not computer savvy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not savvy with computer and my printer. He came and set up my printer very quickly.
I would recommend this to a friendRated 5 out of 5 stars
TotalTech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been satisfied with the services we have received with our Totaltech membership.
I would recommend this to a friendRated 5 out of 5 stars
TotalTech for Non-geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are any number of reasons to call on the Geek Squad. TotalTech makes that so easy.
I would recommend this to a friendRated 5 out of 5 stars
Attentive and I take very good well if their cust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love total side they are very Attentive and I take very good well if their customers
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're happy to renew this coverage that we've had each year.
I would recommend this to a friendRated 5 out of 5 stars
Total tech review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan definitely worth it. They keep my computer running great and up to date
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great membership with great benefits for an awesome price!
I would recommend this to a friendRated 5 out of 5 stars
Nice work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this alot . Also discounts are ok . Have 4 laptops use it all the time
I would recommend this to a friendRated 5 out of 5 stars
Roberto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the rewards for me being a member and the prices after applying my rewards
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been great for me. The issues have been resolved to my satisfaction.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy’s call in system sucks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great. The call in system sucks.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it, I enjoyed the perks of total tech support and additional coverage.
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech membership saved us a lot of money when we purchased our appliance bundle.
I would recommend this to a friendRated 5 out of 5 stars
Thank goodness for the geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is wonderful! They are so polite and helpful and never talk down to you.
I would recommend this to a friendRated 5 out of 5 stars
Always go with the GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived right on time, answered my questions and had me up and running in no time flat.
I would recommend this to a friendRated 5 out of 5 stars
We love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership to have. Very convenient when having to move around every three years.
I would recommend this to a friendRated 5 out of 5 stars
Excellent benefits in being a Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good prices, love the Geek Squad service, and the excellent appliance protection plans.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. Very helpful, friendly and fast. We use them whenever we get in a bind.
I would recommend this to a friendRated 3 out of 5 stars
Unfriendly techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs don't seem to enjoy their work once they come out. Attitude not the best! Don't seem interested in making the customer happy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Sqaud is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Total Protection is the absolute best!! And they can do it remotely
I would recommend this to a friend