Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited Geek Squad Service, Highly Recommended!!
I would recommend this to a friendRated 5 out of 5 stars
I used it a few times and always great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 24/7 protection from best but geek squad is great, l this membership.
I would recommend this to a friendRated 5 out of 5 stars
This is definitely worth the purchase for sure. G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth the purchase for sure. Get it.
I would recommend this to a friendRated 5 out of 5 stars
Top program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great program to be a part of,the benefits out weight the cost of the memebership
I would recommend this to a friendRated 3 out of 5 stars
It depends…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each agent and cadet who came made some improvement but it shouldn’t take more than 6-8 separate visits over 5 months to install and optimize new TV. I don’t think it usually does but that has been my experience.p
I would recommend this to a friend- Cons mentioned:Laptop
Rated 1 out of 5 stars
Rip Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. They couldn't fix my laptop, they took three visits to set up my home theater system and they gave my wife a bunch of grief to put a scren protector on her phone.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has been well worth it! I’d recommend it to all my friends and family.
I would recommend this to a friendRated 5 out of 5 stars
Satisfaction!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech rep was so helpful and totally professional! Concerns and problems resolved.
I would recommend this to a friendRated 5 out of 5 stars
Love my Totaltech use it all the time very handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad are very good can count on them well tell all my friends and family
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, reasonably priced, good customer service
I would recommend this to a friendRated 5 out of 5 stars
backed by pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of service and protection plan is worth the money spent.
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used total tech several times. Always very prompt and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Multiple times they came and were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these guys are the best and incredibly helpful. They also saved me a lot of money
I would recommend this to a friendRated 5 out of 5 stars
Need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product….you cannot go wrong with any of their products, they just work!
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind knowing they got your back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs are great knowledgeable patient and have always resolved my issues.
I would recommend this to a friendRated 5 out of 5 stars
Total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you use it, nice ease of mind. Expensive if you don’t use it frequently
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friendRated 5 out of 5 stars
love this new membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had the need to use the service since we upgraded but so glad to have it
I would recommend this to a friendRated 5 out of 5 stars
feel secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an older guy who is not so tech savvy so this puts my mind at ease
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was awesome - Fixed our lap top and printer wireless issue in record time.
I would recommend this to a friend