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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,215 reviews
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way to provide security and protection with just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome! The member prices you get are second to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice it’s a Harley subscription for people to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supported by the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have Geek Squad support if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is totally worth every penny. They help when ever u need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership took care of setting up new TV. Everything working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the cost daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Teck is worth having and gives me confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being a Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very Satisfied with the GreatCustomer Service, and timely Responses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covers all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security of knowing I have help and support for all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the savings when purchasing computer I wish it would still be $99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product! Would highly recommend. Go get it now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We appreciate our Total Tech Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to have. We use Total Tech often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support, also includes free appliance instillation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for car stereo installation. Never used it afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!!!!!!!!!!!!!!!!!!!!!’!!!!!!!!!!!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and useful support level for unexpected computer service needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it!! The perks pats for membership time and time again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra pricing I get with this in really good and well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership saves me money which is very important in this day and age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No virus over here!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! My computer hasn’t ran into a virus yet!!

    I would recommend this to a friend