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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,215 reviews
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltek as a great insurance plan to have I would suggest it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product! Would highly recommend. Go get it now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We appreciate our Total Tech Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to have. We use Total Tech often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!!!!!!!!!!!!!!!!!!!!!’!!!!!!!!!!!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much I love this program very help fix my all electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more worries about who will repair your electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Totaltech membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical support and installers for our appliances were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the cost for all of the perks and included services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and set my tv on the wall in less than 30mins. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has the best deals with reasonably price installation prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many perks, not a fan of subscriptions but this worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone that uses any real level of technology, this is a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No virus over here!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! My computer hasn’t ran into a virus yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership saved me money worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service every time I used the service over the last year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help for all electronics. Large selection to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the expertise of the Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy With This Product! High quality merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't really used it yet but good to know that I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this protection plan, Keeps me happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membersihp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real values I will recommend to everyone

    I would recommend this to a friend