Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AlwYs shop at best buy, best deals around! Salesmen are knowlgible.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great have a great program would definitely recommend
I would recommend this to a friendRated 1 out of 5 stars
Not happy with total tech and will not renew.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On two separate occasions I was disappointed in total tech. The first time I bought the washer and dryer I was told they were covered under total tech and warrantee but when I called customer support I was told to directly deal with lg that they don't cover lg. The second occasion I was told in the store that because I have total tech I would be able to have a previously bought from Best Buy stereo system, amp & subwoofer put it for nearly nothing because of the total tech, when I had arrived to my 3 hour installation appointment I was told that they don't install what I had and there's nothing they can do about it. The store clearly said something different than when I actually arrived at the garage. Disappointed on both occasions with total tech.
No, I would not recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very valuable service. I have utilized it several times.
I would recommend this to a friendRated 5 out of 5 stars
Help with TV sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very friendly and helpful techician
I would recommend this to a friendRated 5 out of 5 stars
Covers All
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage on many of your products and appliances at home.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend if you need technology assistance or appliance install.
I would recommend this to a friendRated 5 out of 5 stars
Love the benefits!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very useful plan to have. I love the benefits.
I would recommend this to a friendRated 5 out of 5 stars
Dave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great not having to stress or worry about install
I would recommend this to a friendRated 5 out of 5 stars
Membership is wonderful..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love membership...we use it when needed..Geek Squad very helpful..
I would recommend this to a friendRated 5 out of 5 stars
Its great.........................................
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great.........................................
I would recommend this to a friendRated 3 out of 5 stars
Lacked Notifications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand that certain products were available to members, such as the PSP system and I didn't received this information. One of the perks for this membership is early access to products.
No, I would not recommend this to a friendRated 5 out of 5 stars
Must get.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership a great value. Worth price using it one time.
I would recommend this to a friendRated 5 out of 5 stars
MEMBERSHIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the membership comes in handy and accurate points. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this membership for reward points and purchases
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech works. My son was pleases. Thanks for the help.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchases from bestbuy this is how I got my PS5.
I would recommend this to a friendRated 5 out of 5 stars
great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always on time and respectful. quality work!. Enjoy my membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesomeness it’s. Thank you Best Buy. Wd love this it’s
I would recommend this to a friendRated 5 out of 5 stars
Always exceed my expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two great guys! Very professional. Very skilled. Love geek squad.
I would recommend this to a friend