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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,215 reviews
  • Rated 5 out of 5 stars

    Tech peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech person so I leave the expertise to TT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for my only store for electronics and appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. Takes care of all your needs. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would known this earlier when we bought out new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help on computer problems. Good response on in home help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is there when you need it. Knowledge staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. They offer an excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know if something does go wrong, it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raiman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved the problems in one call that's what's up !! :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for tech challenged individuals like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,good price,good store,good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is a real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. The membership is a real value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a multitude of benefits all in one package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LAPTOP Still not working right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great...I just have had a lot of trouble getting my laptop fixed....have had it serviced several times and STILL HAVING THE SAME ISSUE ...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Skylar was professional and did his job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service fast and efficient--knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I made this purchase and recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must GET!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go another day without this protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from bestbuy. Cant go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this item so far. Great item to listen to

    I would recommend this to a friend