Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have the protection, support and peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Work perfect but i wish it more cheaper
I would recommend this to a friendRated 5 out of 5 stars
Would reccomnwend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, great return window, exclusive member deals etc.
I would recommend this to a friendRated 5 out of 5 stars
Loving the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy im loving the benefits it comes with.
I would recommend this to a friendRated 5 out of 5 stars
Illiterate was taught
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reps were professional helpful and offered great suggestions
I would recommend this to a friendRated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind having a backup if any repairs are needed.
I would recommend this to a friendRated 5 out of 5 stars
Washer Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad very courteous and and helped resolve the problem.
I would recommend this to a friendRated 5 out of 5 stars
Helpful Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership to have. Especially if your not Tech smart.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and satisfied customer. Loved new equipment
I would recommend this to a friendRated 5 out of 5 stars
Stress free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was just a call away service and scheduling was quick.
I would recommend this to a friendRated 2 out of 5 stars
Thought it would be better…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, so far not too happy. Bought a complete kitchen package. Big mess up with dishwasher. Old one still on my front porch. Called to have it hauled off (since I paid for it with membership) and they want to charge me!! I have called literally 4 times and no resolution.
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our support team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how they took time to workk on and fix my computer
I would recommend this to a friendRated 5 out of 5 stars
Tech benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was set up perfectly. TV was set up and explained.
I would recommend this to a friendRated 5 out of 5 stars
Membershiprocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal to have just in case and that’s a good feeling
I would recommend this to a friendRated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good services, responsive. Resolved the problem,it is worth.
I would recommend this to a friendRated 5 out of 5 stars
Timely and Experienced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was timely and squad were experienced and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Membership for shopping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal everyone who shops at Best Buy should be enrolled
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my membership! It's easy and very user-friendly to use.
I would recommend this to a friendRated 3 out of 5 stars
Useful when tech issue requires added help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent the money and never used it beyond the initial diagnostic evaluation of my Laptop because it decreased my evaluation cost. A clever marketing strategy to get you to sign up.
No, I would not recommend this to a friendRated 5 out of 5 stars
Has come in handy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have all of my computer and other devices covered.
I would recommend this to a friend






