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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,215 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very great quality. very nice look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great service and very customer service focus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and thank you!! Good work, on time, very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have not had any issues to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Personality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been so helpful, this is a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever had it for years and wouldn't be with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALTECH MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TOTALTECH MEMBERSHIP IS VERY USEFUL AND HELPFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan that everyone should purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a beautiful picture. We love our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service fixed my iphone camera A+++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the membership to set up our new tv and WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hubby and I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicolas was extremely knowledgable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done. On time and very well prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my totaltevh coverage, best money I’ve spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and all the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has many benefits and worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my totaltech, and it's there when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always therer to help with my questions and problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it whenever i can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was well worth the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GATORS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEGABLE AND HELPFUL CUSTAMER SREICSE!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited Geek Squad support and installs is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler's Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was great! Very personable and knowledgeable.

    I would recommend this to a friend