Customer Ratings & Reviews

I think the membership rewards and the financing is awesome I've been shopping here for years and this is one of the best programs I've seen my sales person was friendly and courteous and attended my needs and I had to furnish a lot of items thanks for your time and we appreciate it good deal

My experience with Best Buy Total Membership has been excellent. I love it because it gives me consistent deals on products along with a free warranty for bought products. Totally worth the value

I bought the membership and it paid for itself the first thing I did!! I had my data transferred from an old computer to a new one. They did an amazing job and everything was covered. It would have been more without the membership. :)

The membership pays for itself if you shop at Best buy often. Free shipping, tech support, and protection plabs are very helpful. The 24/7 tech support and included extended warranty coverage are great perks as wekk as free shipping, which saves money and time. It is so worth it if you buy electronics often, but if you don't, you may not use all of the benefits.

This is great as it provides you with guarantee for all purchases and the service has been excellent! For the full year Best Buy has never let me down either by getting great customer service in the store or by chat or by phone the team have been fantastic. I would love to renew but $180 is quite expensive. I’m still contemplating renewal but I cannot fault this membership and service.

Worth every penny. Could not solve an issue that brought my old laptop to a halt. All my hardrive memory was used up but could not figure what was causing that. It forced me to buy thiss new laptop and the rep recommending buying the Total Membership. Well I bought it in and within 10 min the Geek Squard found the issue and restored 100 gig of memory. I can use my old laptop now.

Love it best one i ever bought son has a gaming computer so glad i had it because i would've been out thousands in geek squad for putting parts in for me they did great job

If you don’t have this membership you are missing out! It’s paid for it self time and time again with all of the purchases I have made being protected and along with all the other great benefits.

The membership is pretty good. If you have a bit of income and can make it work for you on large purchases such as appliance and electronics it has value.

This membership saved us at least $40 dollars already this year. A Geek Squad staff member helped us set up our new computer and transfer our old files from the old computer to the brand new one. This was a savings of $40 for the entire process. If we have any more questions or need assistance, we know where to go now!

I am so thankful I decided to purchase My Best Buy Total. I bought a new computer and the Geek squad transferred all my data from old computer to the new one and then helped me understand my new computer. It has given me a sense of security to have this service.

Well, well , well ! How cool is this?! Got a problem with anything from them and it’s handled fast and efficiently! They have always “ made it right “! I’m very thankful !

THE best protection plan on the market. Period. Absolutely only buy our tech for the whole household here solely because of this plan. NOTHING better on the entire consumer market in our opinion. 100% necessary to stay up to date with. Garaunteed lifetime member here.

I brought in my daughter's computer to get cleaned up & I wasn't really sure how much it was going to cost...Needless to say, I was greatful that I was offered the membership bcause it was significantly cheaper than what I would have had to pay without it & it also covers other Best Buy purchases.

I took every year you know it's always good to but the best came they're so good at what they do I don't really use it as much as I thought I would but I do love it and I do highly recommend it

I have found no matter how many times or how many of the family laptops need updates or saving data, a Geek Squad Agent is always there to provide the assistance we need.

Geek Squad was amazing! Fast, professional, and knowledgeable. They diagnosed my issue quickly and had everything running perfectly again. Highly recommend their service!

I can't say enough about My Best Buy Total membership. I've had it in various name-forms for 13 years now. It has saved me a lot of headaches in fixing my devices. I have geek squad come on remotely every two months for a pc-tune up which keeps me running in top form. And it's super helpful for aiding my 'senior' dad who has troubles with anything techy. Geek squad is there to the rescue. Also nice that they cover all my devices in my household. With 4 adult folks living here, all with multiple devices, it's been a lifesaver. The first thing I tell folks when they ask me for tech help is to invest in the Best Buy plan. It's the best investment you can make for your sanity.

My new Whirlpool dryer was defective and didn't dry even one load after delivery and installation. GEEK technician was scheduled in a few days and said repair costs were extensive and recommended replacement. I was required to pay an additional $80 for an upgrade to a boxed machine. Delivery of new machine will be in another week. My membership is fantastic. I think.

Membership is well worth it never had a bad experience. Everybody has been always nice. Purchased a TV and a computer there now order games for my grandson hoping he enjoys them as much as we enjoy our TV.