Customer Ratings & Reviews

So far I’m pleased with the service. Only one error where they deleted two items I tild them there two programs I didn’t want to lose. I can get them again, but the history is forever lost.

This membership is a real value, most of my electronics and appliances are through Best Buy and having peace of mind for coverage and support really makes my decision easier.

Geek squad and full membership was very helpful today. I needed to have my laptop fixed and the price of the membership covered the cost. Couldn't have done the repairs without this membership.

Great set. I highly recommend the stands. We are on a very hard water line so we added an inline solids filter to the back of the steam dryer and I am glad we did as it has collected a lot of material from our water lines.

While this yearly membership can be pricy, I appreciate the peace of mind that it brings! If anything goes wrong, with any of my purchases, or tech devices, I can usually count on the “Geek Squad” to help me out!

I have held a best buy membership for over 10 years, it allows flexibility and peace of mind to protect my equipment and get great service on my tech when I need assistance.

Awesome Customer service, great geek squad, The membership is working in my favor. Family friendly environment no pessureing to buy merchandise. catch you on the next deal!!

The Toral Tech membership is great for those with multiple electronics in their home. The online tech and instore services are a must, especially for those not tech savvy.

It has been a game-changer for my electronics purchases as I no longer think about whether the warranty is worth it. Points accumulate quickly on purchases, translating into meaningful discounts and gift certificates. I love the exclusive member pricing and the ease of earning rewards on everything from laptops to smart home devices. Pros Easy point earning Flexible reward redemption Members-only deals

I have not had a membership for years. My lab too had been hacked even with and through Ma Caffe. Thinks we’re being translated into Spanish and sent to hackers. For instance, an order to Amazon would have been sent there. I’ve was also kicked out of a zoom call when this first occurred. It is very scary! The laptop was cleaned and is back to use. Thx.

I recently had an issue with my Alienware gaming laptop and brought it to Best Buy for service. From start to finish, the experience was excellent. The Geek Squad team quickly diagnosed the problem, explained the solution in a clear way, and handled everything with professionalism. Gaming laptops like Alienware are powerful but can be tricky to fix, and I was impressed with how knowledgeable and efficient the staff were. Not only did they get my laptop running smoothly again, but they also gave me helpful tips to keep it performing at its best. In my opinion, Best Buy is the most reliable service for tech support and repairs. They’ve earned my trust, and I won’t hesitate to return if I ever need help again.

This is such a great deal for anybody who needs assistance with their computer. It covers any computer in your household and they guys at Geek Squad are very knowledgeable and fast. I have had a membership for several years now and I highly recommend one for everybody who is not a computer technician.

I love the fact that I don’t have to remember if I have protection on everything I buy. Plus I can look up an item on my membership and see when I bought it and even schedule maintenance

Everything worked like clockwork, our tv died, that evening we went to Best Buy and my wife found the tv we wanted. Purchased it, had it delivered the next day. The process was easy and quick.

I recently purchased the annual Geek Squad membership at Best Buy, and I couldn’t be happier with the experience. The service has been incredibly convenient and well worth the cost. The Geek Squad team is knowledgeable, patient, and professional, and they take the time to clearly explain solutions without making things feel overwhelming.

membership has great value, especially if you are repairing multiple electronics. i only had to diagnose my computer and have work done on it, and while they weren't able to save it; the membership helped me get a new computer and will cover any issues i have with additional electronics the rest of the year

The membership is at great value with tech support! Been having this membership for the last 10 years or so and I keep renewing it due to the coverage it holds like covering all my purchases at no charge

Used the membership initially to have data transferred from an old to a new laptop. Used their services again shortly after the purchase to address in issue with turning on the laptop. The team members I dealt with the the purchase and service were uniformly well qualified and interested in quickly solving problems.

I get it every year and it has saved me a lot of money. One suggestion is to take your product into the store for the Geek Squad since the people in India on the Geek Squad do not speak good English and there is a big problem with communication

This was an amazing deal. Too many benefits for me to list here, well worth it to subscribe to this one. Customer service was amazing and my computer was ready to pick up same day. I was actually so very happy we decided come to Best Buy and Geek Squad!