Customer Ratings & Reviews

The membership is at great value with tech support! Been having this membership for the last 10 years or so and I keep renewing it due to the coverage it holds like covering all my purchases at no charge

I get it every year and it has saved me a lot of money. One suggestion is to take your product into the store for the Geek Squad since the people in India on the Geek Squad do not speak good English and there is a big problem with communication

This was an amazing deal. Too many benefits for me to list here, well worth it to subscribe to this one. Customer service was amazing and my computer was ready to pick up same day. I was actually so very happy we decided come to Best Buy and Geek Squad!

We purchased this 3 years ago and have enjoyed most of the benefits. It’s given us Apple care on all or devises we purchased recently and allowed so additional discounts on products that have offset the costs. We will continue to keep it

Always Great Service from my on/line and in my in-store service and interactions with the Geek Squad support technicians. A level of confidence and comfort that I know that I have great support just a phone call away !

The Membership will be more valuable to me going forward because of the innovation of the Technology. The Geek Squad has helped me sufficiently and I plan to update my computer and purchase other items once my account and card are processing.

⭐️⭐️⭐️⭐️⭐️ The Best Buy membership is absolutely worth it. The exclusive discounts, free shipping, and extended return window make every purchase easier and more affordable. If you shop for electronics even a few times a year, this membership pays for itself. Highly recommend.

I buy my tech at Best Buy because of the total membership. I like the guarantees and protection that come with the program. It gives me peace of mind so I will continue using it. I also notice the employees treat me like a VIP because of my membership and that’s always nice.

I'm a computer user, not a tech! The team members I've worked with have met all my needs quickly and didn't make me feel like the village idiot. They gave me some great suggestion too.

This membership is worth every penny. My OLED screen went out and I got a new phone from the Geek Squad. I was in and out and the transfer was seamless! I'm definitely renewing my coverage.

The Total Membership provided us with the immediate tools to get our business laptop serviced due to fraud activity on our accounts. The service from the Geek Squad was timely and awesome.

Best value of all of my various membership belongs to My Best Buy Total. Cannot recommend it enough. I have 6 laptops (macs) my Mac Studio and my intel laptop plus my Breville Coffee all from Total which give me extra one year of manufacturers warranty. Love this thing. Best thing Neat Buy ever came up with.

I really enjoy this yearly membership. Not only is it great in value but I appreciate that I have geek squad when I need them. It really does give you a peace of mind to have a protection plan.

When I purchased this I said maybe just for 1 year. But I have used the membership for a new laptop that decided to have issues. I was thankful that I could go to the Geek Squad at Best Buy and get it fixed I think better than brand new! Glad it covers all my Best Buy purchases better than expected

This membership has been more than worth it. It offers a very cost efficient yearly price. There are numerous perks to have thins membership. For example: warranties for your purchases, member only/early bird sales and deals, etc. My membership has paid for itself time and time again. I recommend anyone that is looking to make electronic purchases, strongly consider adding the total membership to the list.

Becoming a member was a good decision. Anytime that I have a problem with my computer or other device the Geek Squad is always there. They are honest and do not try to force you to buy anything additional. My only complaint is that the store does not have a dedicated telephone line that you can call to make appointments.

I've had a best buy credit card since 1997, ive bought electronics washing machine and dryer sstoves etc and never new about this membership oh the money i could have saved. If your planning on buying alot membership is payed off after basically one purchase you get free delivery and all purchases get 2 year warranty and you have 2 months to return plus much more for a year. Best purchasse ive made in years

This membership is value and great, I do like it. I’ m not worried about because I know, if I get intrible someone will be there, on next time, I’m sure I will do it again because I have the right support !! People take care with your stuffs. Thank you for everything!!!

This service has been incredibly helpful in accessing expert assistance at a more affordable price. It allowed me to discover inclusive deals that I wouldn't have found otherwise. The ability to secure such beneficial packages is truly remarkable. I am very pleased with the value and savings I have achieved. This is a fantastic way to get the support you need without overspending.

I had no idea how great this membership is until I needed it. I use my computer for my internet business and can't work without it. I had my C: ssd drive fail. Two of my friends who are IT professionals said they could replace the drive but told me there was no way to get an image of the drive that would save me hours of work. I would need to start all over again. I took it to Best Buy and they thought at first it might not be possible to get an image, but one of their techs said he'd try an idea he was working on to capture drive images. They were able to image the drive and fixed my computer! This saved my business. If you don't have a membership GET ONE. You'll be happy you did.