Customer Ratings & Reviews

The Best Buy membership card provides excellent benefits, from exclusive discounts to reward points that add up quickly. A strong value for frequent shoppers.

The overall membership is highly recommended. The benefits, including member-exclusive pricing and unlimited Geek Squad assistance, provide excellent value. The extended protection plans on purchases also offer significant reassurance.

Our experience of purchasing a new computer was awesome. It had been 24 years since our last computer purchase. Of course, many new and exciting features are now available. Our sales representative was very knowledgeable about what each computer offered.

The Best Buy membership program is absolutely worth it. The free shipping, exclusive discounts, and extended return windows make shopping so much easier and more affordable. On top of that, the added protection and support give real peace of mind with every purchase. I recommend this membership to anyone who isn’t signed up yet. If you shop at Best Buy even a few times a year, the savings and convenience more than pay for themselves.

The membership is a great option. My delivery and set up was awesome. The gentlemen from the Geek Squad were very professional and knowledgeable. Just knowing that I have coverage from this membership as well, is very reassuring.

My Best Buy Total is a solid investment if you shop at Best Buy often. The extended warranty and Geek Squad support are incredibly valuable, especially for big electronics purchases. On top of that, the free shipping and exclusive member offers make it easy to save money over time. It’s one of those memberships that pays for itself quickly if you use it regularly.

I love being able to purchase from BestBuy knowing that my purchases are protected withOUT having to buy extra warrants and that the Geek Squad is available!

So I just recently bought this membership and let me tell you first of all I am not no bot secondly when I tell you this membership is worth it I am being very real with you the reason is because this membership has covered my whole pc every time something is wrong with it I always take it to them and sense I have the membership they fix it for me for free and I am glad I spent 180 on this membership it was worth every penny.

Excellent Geek Squad service. Challenging experiencing getting appointment through the website. Times are OKAY. The challenge is figuring out how to navigate the site to sign up for the appointment.

Membership is wonderful, full of exciting new items and different ways ti save money. Very easy app to use to see and take care of your account. I love it.

My purchase of a yearly contract is great because one never knows what may happen. I live near Prescott and this is the only store near us. s a senior options are minable. Service is greatly appreciated.

This is my absolute first time purchasing with best buy online. I have wanted to buy the new Samsung S24 Ultra 512GB Since it came out in January this year but with my new job I had absolutely no time especially having my carrier as Metro PCS which requires not only to find one unlocked but then finding time to go to Metro and switch my phones over. There was 1 of the exact phone and case that I wanted left in the Pembroke Pines store I made it just in time. I could not afford the entire amount upfront and I instantly got approved for not only the Best Buy credit card but also the 24 month financing. I was the happiest person in the world until I checked my Email receiving registration for my new credit card only to find out my fault doing a typo error on my social security number only made it impossible to fix until I spoke to this amazing lady that notated every detail on my account with everything that happened so i wouldn't even have to repeat anything to finalize the fix once I receive my actual credit card in the mail. So not only 5 stars to the best buy store, the best buy online/phone technical support, the online pick up order customer service, the floor associates as I was also buying something else very helpful to last but not least the cashiers 5 stars to everyone of you and I am by far Probably one of your happiest customers and in love with my new phone

Total tech is a great deal when computer needs help. We greatly appreciate techs being able to take over computer online and fix the problems without having to take product into the store to be fixed.

The membership is a peace of mind. I’ve only used it once and the experience was amazing. I had no issues with using at any given moment. Much appreciated

This membership includes unlimited geek support verses what apple offers for its product. Much better value than apple and easy to go into the store and get help right away.

I have not really utilized the services available through the membership but if it really is as helpful as it seems to be, I am sure I will be delighted to have the ready answers when I have tech questions.

This membership is ultimately the BEST deal! Member prices in addition to unlimited Geek Squad support are awsome. I also love the fact that I get protection plans on all my purchases. It's a win win all around that produces great eace of mind for me.

Nice tv for my living room. Picture is sharp & clear. The controls are easy to navigate. It’s a a 40 inch Insignia Fire TV. I love it that was on a great sale of just under $100.00.

They have always been there for me. Have always answered my questions and showed me a few shortcuts. I usually stick with a few websites but they showed my a few different options.

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"