Customer Ratings & Reviews

This is absolutely worth it. I bought a new TV and automatically received 2 years extended on the warranty. That basically pays for the membership already.

The membership has been helpful in resolving what I will have gone through a lot of hassle to resolve very easy and good

A good membership to have if you are planning to buy a lot of electronics from Best Buy as installation is free for most.

Added product security and protection for future issues that might arise. More beneficial with multiple purchases.

Thank to have this membership because it was not yet known how beneficial it would become. The Geek Squad team was super professional, COVID-19 Conscious, and most importantly did expert workmanship.

This package was a real great deal. At first I wasn't going to purchase, but I got my use out of it after purchasing a couple things I had initially hadn't planned on buying.

Quick response to an issue that turned out to be minor, but I never would have figured it out. Totally professional, incredibly nice and committed to stating until everything was working perfectly.

I am happy with service and perks. I am happy that installs are now included. I live that warranties and apple care are also included. I have ourchased tv’s and appliances. I couldybe more happy.

I'm glad I have my membership that I can use it anytime that I need for installation and if there is something they need to check if there is any problem on anything that I purchased.

Bought a new computer and purchased totaltech membership. They set everything up and transferred everything from my old computer to the new one. Great service and answered all my questions.

This membership is a real value. Member prices plus unlimited geek squad support are great. Also, love the peace of mind of getting protection plans on purchases

Everything was great. You guys came in and did a great job. They cleaned up after themselves. The TV looks great on the wall. I’m so glad I have the service because it’s definitely well worth it.

This is a no brainer of a deal. It pays for itself. If you are moving into a place Best Buy will deliver and install while you finish unpacking.

The installation and delivery of my two televisions and they connected them to my my sound systems was seamless. They sync'd them to my Directv remote control and it made things much simpler.

The whole Best Buy staff is awesome! Tony the store manager is absolutely helpful and knowledgeable! My go to!! Grace answered every question I had and set me up nice!! Thanks Best Buy team!

Used the membership when I had new tv installation and hookup to our existing sound system. Used it again for my grandson’s radio installation in his older pickup truck.

Very happy with my decision to enrolling in the total tech program. I have saved a lot so far and i plan to renew.

So Far so good. All of the Techs are so knowledge and it's so awesome to have peace of mind. I also love when you schedule an appointment you are taken according to your time slot.

Totaltech Great support on my laptop, ideapad, chromebook... Highly recommend this program! Excellent Geek Squad customer services, also.

My BB agent was absolutely great...patient with me and made appropriate recommendations. I wish I could get him all the time. I've since used support online twice and they were great