Customer Ratings & Reviews

The Best Buy Total Rewards membership has been totally worth it for me. Free shipping and exclusive member pricing already save me money, and the points add up quickly for future purchases. I love getting early access to sales and special offers—it makes shopping for big-ticket items like TVs and appliances even better. If you shop at Best Buy often, this membership pays for itself fast.

This membership is a wonderful value to have someone who knows computers in and out available to help you is priceless. The folks are so patient and kind and, if you need to take your computer into them, they turn it around fast.

As a frequent shopper at Best Buy, I recently opted to invest in their Total Protection Plan, and I'm pleased to share my experience with it: Coverage: The Best Buy Total Protection Plan offers comprehensive coverage for a wide range of electronic devices, including laptops, smartphones, tablets, and more. What sets it apart is its all-encompassing protection against accidental damage, hardware failures, and even normal wear and tear. Knowing that my devices are safeguarded against unforeseen mishaps provides invaluable peace of mind. Convenience: One of the standout features of the Total Protection Plan is its hassle-free claims process. In the unfortunate event that my device requires repair or replacement, I can simply initiate a claim online or by phone, and Best Buy takes care of the rest. Whether it's a cracked screen, water damage, or a malfunctioning component, the process is streamlined and efficient. Quality of Service: I've been consistently impressed by the professionalism and expertise of the Best Buy service team. Every interaction, from filing a claim to receiving repaired or replaced devices, has been handled with care and attention to detail. The technicians are knowledgeable and responsive, ensuring that my devices are promptly restored to optimal condition. Value: While the Total Protection Plan requires an initial investment, I believe it offers excellent value for the coverage and peace of mind it provides. Considering the high cost of electronic devices and the potential expenses associated with repairs or replacements, the plan more than pays for itself in the long run. Plus, the added convenience of not having to worry about out-of-pocket expenses for unexpected repairs is priceless. Overall, I wholeheartedly recommend the Best Buy Total Protection Plan to anyone looking to safeguard their electronic investments. With its comprehensive coverage, convenient claims process, quality service, and excellent value, it's a smart choice for protecting your valuable devices and ensuring worry-free usage for years to come.

Considering that I saved a 3x the cost of the My Best Buy Total membership, didn't have to pay the $249 for the Protection, and the discount on my first purchase using 0% interest financing if paid in full for 24 months. The money that I will also save on my planned future purchases, it's already paid for itself and the rest of the benefits are basically just extra perks.

Worth every penny! I would recommend this to anyone who has a small company or works in IT. Even though I have the skill to do, it helps me manage my time running the business and knowing that they do a top notch job.

The Best Buy total membership is one of the Best Purchases on the market today, bar none. Help and support are available by knowledgeable employees 24/7, so there is no need to panic. No waiting for stores to open or ‘the specialist in that area’ to return, etc. Drop off is a good service, also. Appointments are nice as well - saving time and gasoline. These I refer to as one-and-done. When a trip to the store is necessary, it is a pleasant experience because there is a nice atmosphere, employees are smiling and and welcoming, and have a willingness to be helpful, rather than just standing around like some stores offer.

This membership can save you money. I was able to save about $400 on two purchases. It's great to have installation, support, and an additional warranty included. I really enjoy this membership. It actually costs you less when you buy a product from Best Buy with a membership, which is pretty nice.

I have been renewing my Best Buy Total membership each year and plan on continuing to do so because they're always there for me when I need them for any of the products that I need to bring in for help one way or another. And they have excellent members in the Geek Squad, that can solve my problems so quickly and explain everything to me. They are certainly a blessing to those like myself that are not very familiar with all the electronics as they are. I've been going to Best Buy for many years. And plan on continuing with any kind of item that you sell. But I have to admit, this is the best Total Membership of any kind i've ever had. Thank you Best Buy for this wonderful membership. And for having terrific equipment for so many different needs.

Best Buy’s membership is absolutely worth it—exclusive deals, faster support, and extended warranties make every purchase feel smarter and more secure.

i have used this before and not real happy BUT this time with the old, new and carrying case....ALL Best Buy folks were BEYOND marvelous...Aaron, Andrew, Anthony...they are the AAA of Best Buy in my book. They ALL are TRUE Assets to this Best Buy

This membership is a terrific deal which gives me the incentive to continue to shop at Best Buy where their pricing is not just the best, but with the increase of the cost of living it makes sense. I will shop at Best Buy using my membership

This membership has a lot of perks! You usually get free add ons to most products with the membership, the best one is the protection plan. I also like it cause the return policy is better! The only thing that I don’t like is that it’s pretty costly, especially since you do a one time pay and not a monthly one. It’s not best for those who will rarely buy products from Best Buy, but if you think it’s worth it (especially for expensive products where you’ll want extra premium protection) I’d say go for it. You go some things to consider based on budget, frequency of product buys, and how much you value add ons. I might be missing some things the membership can offer, definitely do your research!

I feel like it is a required membership because we own a laptop that we purchased from best buy, however I feel like its to expensive for just the 1 item. I have a college student and wasnt offered software at student discount and cant change so its very expensive but necessary

This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.

I decided to renew my membership because I like the member prices and the fantastic Geek Squad support. The protection plans are great, too. I would recommend it to anyone looking to protect their products.

AppleCare is free with best buy membership. This is the reason I have the best buy membership is for all my apple products. I use apple care for help and replacement of items with issues.

The best thing I have purchased this year. You will be glad you purchased the membership if you experience problems with your computer like I have you have the geeks to help you. For a full year they will help no matter your issue or problem.

I cannot say enough good things about the Geek Squad during my recent purchase. Friendly and helpful individuals; did not make me feel that my questions were overly dumb. Highly recommend!!

This membership is great. I just bought it on Halloween, and already have received credit for price matching!! It’s comforting to know that I can have access to the Geek Squad if I need them.

This membership saved my sanity! I wouldn't have been able to get my phone or my computer set up without the help of the Geek Squad.