Customer Ratings & Reviews

I decided to renew my membership because I like the member prices and the fantastic Geek Squad support. The protection plans are great, too. I would recommend it to anyone looking to protect their products.

AppleCare is free with best buy membership. This is the reason I have the best buy membership is for all my apple products. I use apple care for help and replacement of items with issues.

The best thing I have purchased this year. You will be glad you purchased the membership if you experience problems with your computer like I have you have the geeks to help you. For a full year they will help no matter your issue or problem.

I love the membership wirg the geek squad support and all the other benefits that comes with it , able to get some things replaced if non functional.

I cannot say enough good things about the Geek Squad during my recent purchase. Friendly and helpful individuals; did not make me feel that my questions were overly dumb. Highly recommend!!

This membership is great. I just bought it on Halloween, and already have received credit for price matching!! It’s comforting to know that I can have access to the Geek Squad if I need them.

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.

The new membership is a very good value, which saves money but not having to purchase a new pc and I can also bring in my other computers if they need service. Plus, you can trust the Best Buy technicians they have a lot of knowledge. They always welcoming to their customers and service their customers with expertise. What a great plan for a whole year. Hopefully, they lower the price.

I really like this subscription with the amount I shop at Best Buy. I feel like it could either be less expensive or them add more deals or something but it's pretty nice to have if you're a frequent shopper.

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

Bought a new computer and wanted to transfer the info from my old computer but am computer inept so wanted to have it done for me. By getting the Total membership it cost me nothing and I have continuing help for the next year. Already paid for itself! Thanks!!

Support is good. I had a difficult time with appointment to pick up my laptop, I didn't get a complete review of what was completed.

I purchased a lap top for my son for college but the Membership services that came along with it I may actually use, like geek support. That would definitely come in handy for the electronic devices that my family uses. You need reliable devices to use every day so this is an excellent member benefit. Thank you for providing this.

The total membership is the best as far as price as well as benefits. All my purchases covered for 24 months warranty? Spectacular to say the least!

The noise cancellation headphones I ordered are first class. Bose is the best quality of any I have ever owned. The most comfortable on my ears too.

I really forgot to get this membership and never had any problems for almost 5 years until I git a virus and got to the store when it opened and they were able to help me right away. This is truly a great membership to have and a great value

I purchased the Best buy total membership. You can use it to have your computer checked or worked on at no extra cost to you. My computer hard drive died, they put a new one in and formatted it with Windows 11 at no extra cost to me. Best buy geek squad does a great job. I would highly recommend this program.

In my opinion, this is a wise use of your money. The plan provides more than essential needs for protective services to the equipment. The Geek Squad knowledge, expertise, and availability of services is just great to have.

Having the membership saved me a lot of headaches with my products. I even got a refund for the price difference. Best Buy really respects the terms of its memberships.

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.